Assessment of student work goes through a rigorous process, including internal moderation to ensure consistency of assessment standards. Reassessment of student work will only be considered where there are valid grounds.
If you believe that you have valid grounds to request a reassessment you need to initiate the local resolution process as outlined below.
How to apply
In most cases, attempts to resolve a matter, or dissatisfaction with a decision, should first be made at the local level with the unit convenor or teacher directly involved with the assessed work.
You have up to ten (10) working days to request a reassessment after the publication of results for the assessed item. In exceptional circumstances, the university may allow a longer period.
During this informal local resolution stage, your unit convenor or teacher will work with you to try and resolve the matter. This may include:
- Checking that the assessment item was correctly marked
- Checking that the aggregate marks for assessment components have been taken into account
- Discussing the marking criteria in detail with you
- Reviewing your attendance and/or submission records
- Allowing you to submit or resubmit a section of an assignment where they are of the opinion that you had valid grounds for misinterpreting what was required and this misinterpretation has led to a lower mark than may have been expected.
You will be advised by email of the outcome as soon as practicable. As a result of the local resolution process, Swinburne may award an improved mark or decide that the original mark stands.
Dissatisfaction with local resolution
If you are dissatisfied with the outcome of the local resolution process and further resolution is sought, you should lodge a complaint.