Known
problems with the library catalogue
This page lists
known problems with the library catalogue. If you find other problems
please contact the library.
Known problems
Opera
browser problem
The
Opera browser is not supported. Opera cannot display a full record.
Emailing
reserve records from summary list and My List screens
Emailing reserve
items from the summary list screen or from My List causes major
system problems. Please avoid doing this.
There is no
solution to this problem at present.
Workaround:
Only email single items from the full record screen.
Cannot
add reserve items to My List
You cannot add
reserve items to My List.
There is no
solution to this problem at present.
Blank
screen when clicking Go button more than once
If you click
the Go button more than once, your browser may "freeze"
and display a blank screen.
Workaround:
Only click the Go button once and wait for the search
to complete.If you see a blank screen you may need to close down
and restart your browser.
Keyword
search not matching anything
- odd error message
If
you do a keyword search that finds no results, the words "Publication
Date" are appended to the message:
"Sorry,
could not find anything matching
[your search term] Publication Date"
Solution:
This problem will be fixed in a future upgrade.
Workaround:
Ignore "Publication Date" in the error message.
Online
Reserve: Getting back to the catalogue from an article
When
you click a link in the catalogue to go to an online reserve article
in PDF format, a redirect web page is sometimes inserted. You may
see this briefly before the article loads.
This
may cause problems when you try to go back. Clicking the Back button
will take you to the redirection page which then sends you back
the PDF article.
What
you need to do...
 Hold
down the small black arrow at the right of the Back button
to see your history.
Skip
to the second item from the top of the list (iPac) to get back to
the catalogue screen.
Searching
for Reserve-Instructor name
If
you enter the instructor name with a comma [for example: smith,
j ] the results are misfiled on the Search Results screen.
The correct result will be on the previous screen.
There
is no problem if you just insert a space after the surname [ for
example: smith j ]
Workaround:
Enter instructor name like this: smith j
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