During your time at Swinburne, you will be asked to complete a number of surveys. These are used to measure how we’re doing across different areas and to get suggestions from you on how we can improve. Each survey has a particular focus: from specific units to support services, we want to know your thoughts. 

Yes, we’re listening!

Over the last few years, we’ve made real changes from the feedback you’ve given us. You wanted enhanced skills development so, we've expanded our work integrated learning program, giving more professional experience options to students. You also wanted n access to admin staff, so we're now offering one-to-one course advice by phone appointment and have extended the opening times for studentHQ. 

Surveys to complete

Check-in survey
  • Higher education and vocational education students
  • Swinburne survey to check-in on your experience of the unit so far and ask for improvement suggestions
  • Week 4 of each semester
Your Unit. Your Say survey
  • Higher education and UniLink students
  • Swinburne survey about your unit and the quality of teaching
  • Week 9 through to the end of exams
Course survey
  • All vocational education students
  • Swinburne survey about your course, including the best and worst units
  • June and November
Student Experience Survey (SES)
  • Higher education undergraduate students
  • A government survey about the quality of teaching in your course, as well as your experience at Swinburne
  • August
Learner Questionnaire survey
  • Vocational education students
  • A government survey about your courses
  • August
Student Services and Amenities Fee (SSAF) survey
  • Higher education students
  • A Swinburne survey about services funded by the SSAF. The survey informs spending allocations of the fee as well as gain qualitative feedback on the funded services.
  • August
Work Integrated Learning (WIL) survey
  • Higher education students
  • A Swinburne-run survey that seeks feedback on our Work Integrated Learning program
  • August

Survey tips

Giving constructive and detailed feedback means we’re more likely to be able to use it to make positive changes. Being able to give coherent and effective commentary is a great skill to develop for your career too! Keep in mind the following when completing a survey:

Don’t skip the written bits

These are usually the most valuable part of the surveys. By using these sections to express your concerns and suggestions, it’s more likely that your feedback will be used directly.

Be specific

It is a lot easier to use your feedback to make improvements if particular issues are addressed and specific examples given. For example, rather than saying something like ‘I didn’t enjoy some of the lectures’, try to give the topics or names of these lectures.

The good, the bad and the neutral

Constructive feedback can be praise, criticism and general observations. A good way to structure your feedback is to state what the issue is and explain why it is positive/negative. For negative feedback, also try to offer suggestions for improvement.

Ready to complete a survey?

Log in to Canvas to complete a survey. Select 'Account' > 'Notifications' > 'Course Evaluations' to find surveys open for feedback,

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