If you’re having an issue with your academic progress, or with your experience at Swinburne, you can get advice and assistance from a Swinburne Student Life advocacy officer, which is a free, confidential and independent service.
Swinburne advocacy officers can:
- help you resolve issues with your lecturers/teachers or with the University
- talk you through processes for complaints and grievances
- assist with unsatisfactory progress concerns
- provide support and advice during disciplinary matters
- explain Swinburne’s policies and procedures and provide realistic assessments of your concerns
- advocate for you at official hearings and meetings
- refer you to external or other Swinburne services where appropriate.
Advocacy officers can also help you draft responses to ‘show cause’ notices that deem your performance unsatisfactory. Find out more about these notices below.