Access mental health nurses, psychologists and social workers for confidential support for personal, emotional and mental health difficulties.
Being a student presents a unique set of expectations and experiences that can have a significant impact on your wellbeing. If you’re struggling with a personal, emotional and mental health difficulty, whether related to your studies or your life away from Swinburne, you can access our services.
The university has several mental health nurses, psychologists and social workers available to assist you. Our goal is to help address concerns in a positive way by helping to clarify the issues, explore options, develop strategies and increase self-awareness. All sessions are, of course, kept private and confidential.
We will support you if you are experiencing:
- crisis – if you’re acutely distressed and needing immediate support on campus
- relationship and/ or family issues
- academic and general stress
- grief and loss
- loneliness and isolation
- depression, anxiety, and other mental health issues.
Specialised support services also exist for sexual assault, drug addiction, trauma, Asperger’s and ADHD.
Specialist support services
In partnership with the Eastern Centre for Sexual Assault (ECASA) and Eastern Domestic Violence Outreach Support (EDVOS), the following services are available at the Hawthorn campus support those impacted by sexual assault and sexual harassment.
- ECASA trauma clinician: Free and confidential counselling and support is available for people who have experienced sexual assault or sexual harassment, recently or in the past.
- EDVOS specialist family violence service: A wide range of services available including developing a safety plan so you can remain in your own home, helping you to find a safe place to stay, helping you support your children (keep them safe and prioritise their wellbeing), and contact support services such as legal and financial.
In partnership with Access Health and Community, a clinician is available at the Hawthorn campus. Our Alcohol and Drug Youth Support Clinician provides counselling and fosters recovery by providing support to reduce the harms of alcohol, medication and other drug use.
How to get help
You will need to complete the triage process before their first appointment, which lasts around 20 minutes. This is designed to get an overview of your situation and needs.
Triage sessions are available by appointment 9.30am - 4.30pm, Monday to Friday and are filled on a first come, first served basis. You should come to the clinic for this session, but phone triage or support may also be offered to you.
Counselling and mental health services
+61 3 9214 8483
Level 4, George Swinburne Building
34 Wakefield Street, Hawthorn
Monday – Friday: 8.30am–6.00pm
+61 3 9726 1711
Building CA, Room CA130
12–50 Norton Road, Croydon
Monday – Friday: 9.00am–5.00pm
+61 3 9210 1293
369 Stud Road, Wantirna
Monday – Friday: 8.00am–4.00pm
Swinburne Students generally incur no cost to access any of our services. For International students, some overseas health cover may require payment upfront, that will later be reimbursed.
It is important that you give notice if you need to cancel an appointment with a mental health clinician, clinical psychologist and/or the psychiatrist so we can offer your appointment to another student in need.
If you fail to attend your initial counselling appointment without providing notification, you may be required to attend a Triage session again if you wish to re-engage with our service.
To cancel an appointment with a clinical psychologist or psychiatrist, you must give at least 48 hours notice or you will be charged a cancellation fee as follows.
Clinical psychologist cancellation fee:
Psychiatrist cancellation fees:
- For 15-minute appointments: $60.
- For 30-minute appointments: $100.
- For 60-minute appointments that are reviews- $150.
- For 60-minute appointments for new referrals- $200.
Note: You can arrange SMS reminders at the time of booking to be sure you don’t miss your appointment.