The New Supervisor short course is perfect for new or inexperienced supervisors and managers in any industry to navigate the transition from team member to take-charge leader.

This two-day training course will help you build confidence as you adjust to new responsibilities, expectations, and challenges.

Discover and learn more about your personal leadership and communication style, gaining a greater awareness of how to manage your team on a daily basis. 

Wel'll teach you how to work effectively with others to engage and motivate your team, resolve conflict and bring out the best in those you manage.

Who should attend

This course has been designed for aspiring or newly promoted supervisors as well as experienced managers and team leaders who want to refine their leadership and management skills.

Skills you’ll learn

  • People management
  • Performance management
  • Effective and assertive communication
  • Team building 

Learning outcomes

  • Adapt your communication and leadership style to suit different people and situations
  • Establish a common understanding of team purpose, roles and responsibilities that meet objectives
  • Direct and support your team members to meet their performance targets
  • Delegate appropriately and encourage two-way communication
  • Respond to challenging situations and people constructively
  • Develop a positive team culture and improve team dynamics
  • Provide feedback to correct, encourage, value, and reward team members

About your instructor

  • head shot of John Mitchell

    John Mitchell

    John has extensive experience training groups in a range of industries including government, industry, and para-military.
  • “The best part was how relevant the training was even though everyone in the session had different backgrounds and experiences. The facilitator was also excellent and was able to provide concrete examples to each student that was tailored to the context. It was an excellent session.”

    Akram , New Supervisor

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
New Supervisor
22 & 23 July 2024
09:15 AM - 04:00 PM
New Supervisor
24 & 25 September 2024
09:15 AM - 04:00 PM
New Supervisor
2 & 3 December 2024
09:15 AM - 04:00 PM

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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