Emotional intelligence (or EI) is a powerful skill that can help you build stronger relationships, connect with others, and reduce stress at work to overcome barriers to career success.

Our one-day Emotional Intelligence Training short course introduces you to the concept of emotional intelligence and the ways in which you can develop your skills in this area.

Equip yourself with a practical toolkit to help regulate, control and understand your emotions and those of others.

This course teaches straightforward strategies that you can apply at work or at home, enabling you to improve your emotional intelligence and gain more control over your life and wellbeing.

Who should attend

This course is for anyone who wants to improve their human-centred skills to achieve more in the workplace.

Skills you’ll learn

  • Empathy and sympathy skills.
  • Emotions management skills.
  • Communication skills.
  • Self-awareness skills.

Learning outcomes

  • Understand the theory of emotional intelligence and core skill areas.
  • Recognise the relationship between emotional intelligence and success.
  • Demonstrate greater self-awareness.
  • Demonstrate greater behavioural agility and understanding of others.
  • Manage emotions and build personal resilience.
  • Build more effective relationships with people at work and at home.
  • Develop strategies for enhancing your emotional intelligence capabilities.

About your instructor

  • Damian Panozza

    Damian is an Organisational Psychologist whose work incorporates mind and body approaches to wellbeing.
  • Rachel Moore

    Rachel is an expert in emotional intelligence profiling and feedback, and has over 20 years’ experience in the learning and development field.
  • “The instructor was great. Fantastic speaker, who was always able to provide relevant examples and steer any discussion back to the material and learning outcomes. The personal feedback from the Genos Emotional Intelligence test was also extremely valuable”

    James , Emotional Intelligence Training

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Upcoming dates
Emotional Intelligence Training
16 July 2024
09:15 AM - 04:00 PM
Emotional Intelligence Training
26 September 2024
09:15 AM - 04:00 PM
Emotional Intelligence Training
3 December 2024
09:15 AM - 04:00 PM

Download brochure

Download this document as a quick outline of the short course that can be printed and presented to your employer.
Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

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