Emotional Intelligence Training

Overview

Emotional intelligence (or EI) is a powerful skill that can help you build stronger relationships, connect with others, and reduce stress at work to overcome barriers to career success.

Our one-day Emotional Intelligence Training short course introduces you to the concept of emotional intelligence and the ways in which you can develop your skills in this area.

Equip yourself with a practical toolkit to help regulate, control and understand your emotions and those of others.

This course teaches straightforward strategies that you can apply at work or at home, enabling you to improve your emotional intelligence and gain more control over your life and wellbeing.

Get a copy of our course brochures

Who should attend

This course is for anyone who wants to improve their human-centred skills to achieve more in the workplace.

Skills you’ll learn

Empathy and sympathy skills.
Emotions management skills.
Communication skills.
Self-awareness skills.

Learning outcomes

Understand the theory of emotional intelligence and core skill areas.
Recognise the relationship between emotional intelligence and success.
Demonstrate greater self-awareness.
Demonstrate greater behavioural agility and understanding of others.
Manage emotions and build personal resilience.
Build more effective relationships with people at work and at home.
Develop strategies for enhancing your emotional intelligence capabilities.

About your instructor

Rachel Moore

With 20 years of experience in the learning and development field, Rachel helps individuals develop their self-management and relationship management skills, and to improve their professional performance. She is a passionate professional with years of experience working with EI profiling tools and coaching senior executives, people managers and frontline employees to develop their EI goals.

Find our more about Rachel (Rachel Moore)
Angela McWiggan

Angela is a learning and development professional with over 25 years’ experience, specialising in organisational coaching, leadership development for new and emerging leaders, workplace training and psychometric testing. She is passionate about inspiring others to realise their full potential and develop a continuous improvement mindset. She is also a regular keynote speaker at major conferences.

Find our more about Angela (Angela McWiggan)

“The instructor was great. Fantastic speaker, who was always able to provide relevant examples and steer any discussion back to the material and learning outcomes. The personal feedback from the Genos Emotional Intelligence test was also extremely valuable”

James , Emotional Intelligence Training

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Source

Upcoming dates

Day(s)

Time