Complex problem-solving in local government never stops – from managing diverse stakeholder interests, to dealing with limited resources and regulatory constraints, to responding to sensitive political environments, and much more.

Build your team’s decision-making capabilities by tapping into critical thinking and problem-solving skills. Our one-day Critical Thinking and Problem-Solving for Local Government Short Course is specifically tailored to enhance your team’s ability to develop robust solutions for local government operations and is suitable for team members at all levels.

Through using real-life scenarios and engaging in collaborative, thought-provoking activities, your team will gain a lasting framework to make well-reasoned decisions, grounded in tried-and-true thinking processes.

*This is a workplace training and development product. Contact us on the button below to receive an obligation free consultation and quote based on your organisational needs.

Who should attend

This course is designed for local government employees to enhance and refine their thinking and problem-solving skills.

Skills you’ll learn

  • Critical thinking
  • Problem Solving
  • Creative thinking
  • Principles based decision making

Learning outcomes

  • Apply a problem-solving framework to facilitate effective problem-solving and decision-making within teams and departments.
  • Utilise critical thinking to systematically dissect and address routine and complex issues.
  • Apply good governance principles to ensure ethical integrity and public trust in proposed solutions.
  • Utilise innovative problem definition and disaggregation techniques for clearer insight.
  • Apply critical reasoning and creative thinking to generate, evaluate and recommend options that serve the community and support council strategies.
  • Develop actionable strategies for stakeholder engagement.

Why Swinburne?

Delivered by facilitators who are industry experts

Participant course training manual

Live Online delivery allows you to do the course from anywhere

Access to our team of Customer Development Advisors

Organisational Training Workshops

Contact us to find out more information about wokplace training and discuss your organisational training needs. Workshops can be set up at your organisation, Live Online, at a specific training location or at our campus.

Live Online Delivery

Our Live Online delivery

Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face-to-face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.

Related short courses