Craig McCallum

General Manager

Craig has more than 20 years of strategic leadership experience in Vocational Education and Training, the University Sector, the Public Sectors in Victoria and NSW and in various ASX 150 and private enterprises. His passion has evolved towards identifying and extracting wisdom from both the world and research and turning that wisdom into practical tools to improve performance, strategy and importantly, lives; striving to help make the world a healthier and more richly fulfilling place.

Anthony Ferrier

Head of Innovation and Commercialisation

Anthony is a globally recognised executive, entrepreneur, advisor and thought leader on enterprise innovation and commercialisation, with a focus on successfully navigating disrupted environments. He has guided sustained change at some of the world's most complex organisations in the US, Europe and Australia, also having built several successful consulting businesses. Anthony is a widely-read author, speaker and advisor to organisations across a range of private, public and not-for-profit sectors. He has a Master of Commerce (University of Sydney) and Bachelor of Economics (University of Newcastle).

Fiona Knowles

Head of Learning, Design and Innovation

Fiona is a technical, vocational education and training specialist with over 25 years’ experience in the Australian education and training sector. Fiona manages a multi-functional team of instructional designers and digital learning specialists, project managers and support staff. The projects undertaken by the LDI team include the design and development of customised workforce training and education solutions, as well as collaborative industry projects. In recognition of her experience in working with industry partners in Australia and internationally, Fiona was awarded the International Partnership Award from the International Partnership Network. Fiona holds multiple vocational and postgraduate qualifications.

Peter Firth

Head of Growth

Peter is a proactive and results-oriented manager, that has a vast knowledge of market trends across a broad range of industries. He has a great ability to build and maintain strong relationships with internal and external stakeholders at all levels.

Jemma Soklev

Head of Operations

Jemma and her team create fast and flexible professional learning programs at Swinburne Professional. Her remit focusses on creating future ready professionals who can embrace the challenges that come with the future world of work and unlock the potential of Australian organisations.

Suj Pillai

Manager, Continuing Professional Education

Suj is a seasoned professional in the education space with numerous years of experience in leadership roles. His team's focus is providing expert advice for Swinburne Professional development options and overseeing prospective student enquiries. They collaborate with stakeholders to achieve exceptional student experiences. Suj is also passionate about outcome-focused training so organisations can evolve in a dynamic environment.

Mitchell Bailes

Manager, Operations (Continuing and Professional Education)

Mitchell guides the customer relations for all public program courses at Swinburne Professional. He manages the customer experience team and maintains the day-to-day operations of student enrolments, on-campus training rooms, and general student enquires. His passion to provide the best quality of service ensures the success of students whilst they study at Swinburne Professional.

Ralph El Helou

Manager, Consulting Projects

Ralph is a qualified project professional with over 15 years’ experience in project, account and client relationship management, including 10 years in Education, Training and Professional Development. He adopts a client-centric approach to plan, manage and improve capability initiatives, and specialises in large scale and complex projects. He ensures the project management team delivers all initiatives to scope, on time and on budget, whilst focusing on fostering long-term relationships with our clients.

Dr Justin Shimeld

Manager, Learning Engagement

Justin manages the processes, quality, and integration of university systems for Swinburne Professional to enable and streamline program operations for students, staff, and facilitators. Justin has worked in the education sector for 12 years, spanning projects in research, secondary and tertiary education.

Gurchet Singh

Manager, Compliance

Gurchet has worked as a facilitator, coach, lead assessor, and learning and compliance manager. He is an expert trainer and mentor with excellent organisational and project management skills. In his current role, he provides professional support and guidance across both consulting and public programs for Swinburne Professional.

Anoush Hovivyan

Manager, Operations (Shared Services)

Anoush is a highly dedicated professional with over 15 years’ experience in corporate education, working for both private RTOs and Higher Education. Her expertise lies in Learning administration, RTO administration, Account Management, Consultant Management, Client Experience, and Facilitator Management. 

Other teams

Choose your path

  • Three people having a work meeting around a desk

    Professional development

    Expand your skills and advance your career through Swinburne Professional’s wide range of specialised courses. We deliver flexible, practical and agile ways for professionals to learn. 

  • People doing work together on a desk

    Workforce training

    Swinburne Professional works directly with organisations, government departments and corporate firms to produce end-to-end, tailored professional learning solutions.