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Health Services - About Us

How we can help

The Health Services at Swinburne University offer a friendly and accessible service across all campuses.

The services include first aid, medical consultations, health counselling, health promotion and health information. These services are provided at low cost (medical consultations) or no cost, in a strictly confidential manner. Assistance is available from Campus Nurses on all campuses, and from General Practitioners at Hawthorn. All our staff are friendly, experienced and offer a highly professional service, respecting the confidentiality of patients regarding their medical, social and financial needs.

Campus Nurses

Campus Nurses provide a number of services, including:

  • Emergency response and First Aid
  • Consultation, treatment, advice and referrals
  • Health Counselling
  • Health Promotion
  • Needle Syringe Program; and
  • Rest rooms for patients who wish to rest or meditate.

Registered Nurses are available by appointment or on a walk-in basis at all campuses until 4pm. Emergencies and patients with appointments will take priority. This service is available to all currently enrolled Swinburne students and staff, at no charge.

Health Promotion

Health Promotion offers access to information and programs to raise awareness of health issues, which have an impact on members of the Swinburne community. Some issues addressed by Campus Nurses include:

  • Sexual health, contraception and STIs (Sexually Transmitted Infections);
  • Drugs and Alcohol;
  • Nutrition and diet;
  • Cardiovascular health;
  • Diabetes;
  • Asthma;
  • Sun Smart activities; and
  • Smoking and cessation of smoking.

Health Service, Hawthorn

Medical consultations
Doctors are available at the Hawthorn Health Service, by appointment only.

Current Doctors:

  • Dr Elizabeth BULLING
  • Dr Praveen JAYARAJAN
  • Dr Jenny LOOSEMORE
  • Dr Mark NEWELL
  • Dr Chitra WIJESINHA
  • Dr Rodney CAMPAIN
  • Dr Srinath JAYASINGHE
  • Dr Dana YEK
  • Dr Jane HEATH
  • Dr Charles LEE
  • Dr Simon SLOTA-KAN
  • Dr Sophie BURKE

Fees Policy- December 2011

All patients working full time will be billed privately. Fees will apply and payment is expected at the time of consultation.

Fees are on a sliding scale depending on length and complexity of consultation.

Bulkbilling is available to full time students, pensioners and Health Care card holders. Students studying part time please ask the receptionist regarding the billing that will apply.

Out of pocket expenses

There is a potential for out of pocket expenses for health care provided within our practice for referred services. If any queries please contact out reception for further information - 9214 8483.

International students

International students must have private health insurance as part of their visa conditions. OSHC Worldcare is the preferred Swinburne insurance company used. The Health Service will accept OSHC provided by Allianz Global Assistance and also Medibank Private It is important that your health insurance card is up to date and carried at all times. If you have a different OSHC insurance you will need to pay and claim from your insurance company.


The Health and Wellbeing Service recognises immunisation as an important Public Health issue. In addition to local students who require updated immunisation, a large number of International students may require immunisation for conditions they have not been immunised against in their country of origin or may be unaware of which vaccinations they have received. This can place International Students at an increased risk of contracting diseases they have no resistance to in Australia, without immunisation. Immunisation information is included in all orientation programs.

Immunisation for overseas travel is also available for Swinburne students and staff, and the Health Service's Doctors are particularly experienced in this area. Pre-travel information, advice and Travel Kits are available for purchase from the Health Service.

Sexual Health

Sexually transmitted infections (STIs) are becoming more prevalent in our community. Many of these infections are carried without obvious symptoms. It is important therefore that if you are concerned, at risk, or even curious, you seek information and advice, which is available from the Health Service in a non-judgemental and safe environment.

Staff at the Health Service are experienced health professionals, offering support and confidential advice. Screening for STIs is available from the Health Service at bulk billing rates after consultation with a Doctor.

How To Make an Appointment:

To make an appointment, you can either drop-in or phone the service on your campus. For contact and location information, click on your campus:
Croydon | Hawthorn | Prahran | Wantirna

Please note that Doctors are only available on the Hawthorn campus, and appointments are necessary. Casual drop-ins and appointments are available for campus nurses however.

Please bring a valid Medicare or OSHC/Medibank Private card and student or staff ID with you to your appointments, as well as your health care card if you have one.

What to do in an Emergency

If an emergency occurs on campus you should follow the University's Emergency Policies and Procedures, available here.

The emergency contact numbers are:

Police, Ambulance and Fire Emergencies: 000

Swinburne Security: 9214 3333

In a medical emergency, the Health and Wellbeing service on your campus can also assist you. If you are unable to see someone from the Health and Wellbeing service in an emergency, please ring an ambulance or contact your nearest hospital immediately.

In the case of after hours emergencies, please contact the Melbourne Medical Deputising Service on 9429 5677 (Fees may apply) or ambulance service on 000 or go to your nearest hospital.

Privacy Statement

All our staff are friendly, experienced and offer a highly professional service, respecting the confidentiality of patients regarding their medical, social and financial needs.

Privacy statement
All medical sessions will be confidential, however legal compliance requires that if the medical staff are concerned about your safety or the safety of others, then this confidentiality may be broken. Records may be subpoenaed for court in exceptional circumstances. Your confidential records remain the property of Swinburne University of Technology's Student Services. You may request to view your personal information in these records. Swinburne University values and is committed to protecting the privacy of its students. Please refer to: Service-wide, statistical, non identifying material may be generated to allow the planning and provision of services. This material may be used by Student Services, and other areas of Swinburne University for funding, management, planning, monitoring and improvement or evaluation of services.

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