How we can
help
The Health Services at Swinburne
University offer a friendly and accessible service across
all campuses.
The services include first aid, medical
consultations, health counselling, health promotion and health
information. These services are provided at low cost (medical
consultations) or no cost, in a strictly confidential manner.
Assistance is available from Campus Nurses
on all campuses, and from General Practitioners
at Hawthorn. All our staff are friendly, experienced and offer
a highly professional service, respecting the confidentiality
of patients regarding their medical, social and financial
needs.

Campus
Nurses
Campus Nurses provide a number of
services, including:
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Emergency response and First Aid; |
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Consultation, treatment, advice and referrals; |
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Health Counselling; |
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Health Promotion; |
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Needle Syringe Program; and |
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Rest rooms for patients who wish to rest or meditate. |
Registered Nurses are available by appointment or on a walk-in
basis at all campuses. This service is available to all currently
enrolled Swinburne students and staff, at no charge.
 
Health Promotion
Health Promotion offers access to information and programs
to raise awareness of health issues, which have an impact
on members of the Swinburne community. Some issues addressed
by Campus Nurses include:
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Sexual health, contraception and STIs (Sexually Transmitted
Infections); |
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Drugs and Alcohol; |
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Nutrition and diet; |
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Cardiovascular health; |
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Diabetes; |
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Asthma; |
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Sun Smart activities; and |
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Smoking and cessation of smoking. |
 
Health Service, Hawthorn
Medical consultations
Doctors are available at the Hawthorn Health Service, by appointment
only.
Bulk billing
All students will be bulk billed for medical consultations
and pathology requests.
International students
International students must have private health insurance
as part of their visa conditions. Overseas World Health Care
is the insurance company used in the Health Service at Hawthorn.
It is important that your health insurance card is up to date
and carried at all times.
Immunisations
The Health and Wellbeing Service recognises immunisation as
an important Public Health issue. In addition to local students
who require updated immunisation, a large number of International
students may require immunisation for conditions they have
not been immunised against in their country of origin or may
be unaware of which vaccinations they have received. This
can place International Students at an increased risk of contracting
diseases they have no resistance to in Australia, without
immunisation. Immunisation information is included in all
orientation programs.
Immunisation for overseas travel is also available for Swinburne
students and staff, and the Health Service's Doctors are particularly
experienced in this area. Pre-travel information, advice and
Travel Kits are available for purchase from the Health Service.
Sexual Health
Sexually transmitted infections (STI's) are becoming more
prevalent in our community. Many of these infections are carried
without obvious symptoms. It is important therefore that if
you are concerned, at risk, or even curious, you seek information
and advice, which is available from the Health Service in
a non-judgemental and safe environment.
Staff at the Health Service are experienced health professionals,
offering support and confidential advice. Screening for STI's
is available from the Health Service at bulk billing rates
after consultation with a Doctor.
 
How
To Make an Appointment:
To make an appointment, you can either
drop-in or phone the service on your campus. For contact and
location information, click on your campus:
Croydon | Hawthorn
| Healesville | Lilydale
| Prahran | Wantirna
Please note that Doctors are only
available on the Hawthorn campus, and appointments are necessary.
Casual drop-ins and appointments are available for campus
nurses however.
Please bring a valid Medicare
or OSHC/Medibank Private card and student or staff ID with
you to your appointments, as well as your health care card
if you have one.
 
What
to do in an Emergency
If an emergency occurs on campus you should follow the University's
Emergency Policies and Procedures, available here.
The emergency contact numbers are:
Police, Ambulance and Fire Emergencies: 000
Swinburne Security: 9214 3333
In a medical emergency, the Health and Wellbeing service
on your campus can also assist you. If you are unable to see
someone from the Health and Wellbeing service in an emergency,
please ring an ambulance or contact your nearest hospital
immediately.
In the case of after hours emergencies, please contact the
relevant emergency services on 000 or go to your nearest hospital.
 
Confidentiality
All our staff are friendly, experienced and offer a highly
professional service, respecting the confidentiality of patients
regarding their medical, social and financial needs.
Privacy statement
All medical sessions will be confidential, however legal compliance
requires that if the medical staff are concerned about your
safety or the safety of others, then this confidentiality
may be broken. Records may be subpoenaed for court in exceptional
circumstances. Your confidential records remain the property
of Swinburne University of Technology’s Student Services.
You may request to view your personal information in these
records. Swinburne University values and is committed to protecting
the privacy of its students. Please refer to: http://ppd.swinburne.edu.au/humres/Privacy.htm.
Service-wide, statistical, non identifying material may be
generated to allow the planning and provision of services.
This material may be used by Student Services, and other areas
of Swinburne University for funding, management, planning,
monitoring and improvement or evaluation of services.
 
Want to Know
More?
Frequently Asked Questions - Find answers to some common
questions about the Health and Wellbeing service.
Contact Us, or just drop in to the Health and Wellbeing
service on your campus.
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