Overview

The Certificate IV in Community Services aims to give students the knowledge, skills and values required to work as a professional in community services. Designed to ensure a balance between theory and practical learning, this course highlights the importance of person-centred services to individual and groups.

This is a nationally approved vocational course that is recognised throughout Australia.

  • Nationally recognised training
    Nationally recognised training
  • TAFE Victoria
    TAFE Victoria
Interested in this course?

Find out more about this course and other TAFE courses at one of our on-campus Try TAFE events. Get all the information you need to kickstart your career.

Skills you’ll learn

  • Enhance wellbeing of individuals
  • Design and deliver programs

Your career opportunities

  • Community services worker
  • Family support worker
  • Outreach officer
  • Welfare worker
  • Family violence worker

Key codes

Hawthorn VTAC code
3400210544
Wantirna VTAC code
3401010544
Croydon VTAC code
3400110544
International student visa

International students in Australia who hold student visas are required to study full-time and on campus. Courses that are taught entirely online are only available to international students studying outside Australia or those in Australia who are not on a student visa. Online courses are not available to international students in Australia who hold a student visa.

All In A Day’s Study

VR, Mixed Reality and Simulated Scenarios

Ever imagined yourself holding up an augmented reality heart in class? Or using virtual reality to learn about the human skeleton? What about practising your skills on actors mimicking clients with mental health issues? It’s all in a day’s study when you choose a diploma or certificate in nursing, health or community services at Swinburne!

Admissions

Applicants require a minimum of completion of Year 12 or equivalent.

Non-school leavers without formal qualifications are welcome to apply.

Successful completion of Australian Year 12, or equivalent overseas qualification.

Other requirements

The following additional criteria for entry apply to this course:

  • All applicants must be a minimum of 17 years old at the commencement of the course.
  • All students may be required to hold a current Working with Children Check throughout the duration of the program.
  • All students may be required to hold a current Police Check throughout the duration of the program* (* If a candidate believes there would be a disclosable issue on their Police Check, a confidential conversation will be required prior to enrolment to determine suitability for work within the community services environment).
  • All applicants will need to demonstrate literacy and numeracy competencies. 
  • Students will need access to a computer with a reliable internet connection, with adequate speed and sufficient data allowance. 
     

Informed Choices Statement

View the Informed Choices statement, which provides information about the inherent requirements of community services, specifically the essential physical and behavioural abilities needed to perform assessment tasks, professional placements and progress to a career in this field. This information is intended to assist you to choose whether you can successfully participate in and complete a course.

Admission requirements

Meeting the minimum entry requirements for the course does not guarantee an offer of a place. See admission requirements for general information about the admission process.

English language requirements

Satisfactory completion of one of the following:

Need to undertake an English assessment for entry?

A prerequisite for many courses, the Pearson Test of English (PTE Academic) can now be done at our Hawthorn campus.

Credit transfer

Credit transfer is the recognition of academic credits gained through formal study (i.e. units of competency) completed either at another institute or in another qualification. The total amount of credit will vary from individual to individual, based on the unit/s that have been successfully completed. 

Recognition of prior learning

Recognition of Prior Learning (RPL) is the process of transferring the skills and knowledge that you have acquired over your lifetime (irrespective of how they were obtained) against the requirements of the unit.  

RPL is an assessment process that requires you to provide evidence that demonstrates how you meet the requirements of the unit/s. The amount and types of evidence you will need to provide will depend on the unit requirements.

Finding your fit

At Swinburne, we recognise that not one size fits all. If this course doesn’t meet all your study criteria, check out these alternatives.

Course structure

To be awarded this qualification, students will need to complete 15 units (seven core and eight elective units):

  • Standard classroom delivery for full-time students includes on-campus classes.
  • The course includes a mix of delivery methods including face-to-face class time, online work and project work.
  • Assessment requires group work, actor simulation, role play, written assignments. 
  • Students may be required to attend other campuses from time to time for events and other course engagements.
7
Core units
+
8
Elective units
=
Certificate IV
Course hours are estimated and may change based on study mode, unit choice, credits, or enrolment adjustments, total indicative nominal hours: 945

Your units

Units of study Unit code
Core units
Facilitate the interests and rights of clients
Core unit, 100.0 credit points
CHCADV001
Use communication to build relationships
Core unit, 55.0 credit points
CHCCOM002
Recognise and respond appropriately to domestic and family violence
Core unit, 50.0 credit points
CHCDFV001
Work with diverse people
Core unit, 40.0 credit points
CHCDIV001
Work legally and ethically
Core unit, 55.0 credit points
CHCLEG001
Develop and maintain networks and collaborative partnerships
Core unit, 80.0 credit points
CHCPRP001
Follow safe work practices for direct client care
Core unit, 25.0 credit points
HLTWHS002
Elective units
Work in an alcohol and other drugs context
Elective unit, 80.0 credit points
CHCAOD001
Assess co-existing needs
Elective unit, 80.0 credit points
CHCCCS004
Recognise and respond to crisis situations
Elective unit, 45.0 credit points
CHCCCS019
Identify and report abuse
Elective unit, 70.0 credit points
CHCCCS033
Work within a community development framework
Elective unit, 75.0 credit points
CHCCDE019
Promote Aboriginal and/or Torres Strait Islander cultural safety
Elective unit, 25.0 credit points
CHCDIV002
Work with people with mental health issues
Elective unit, 80.0 credit points
CHCMHS001
Work with people experiencing or at risk of homelessness
Elective unit, 85.0 credit points
CHCSOH013

2024 fees

Full fee* ($AUD)

$11,280

Skills first government-subsidised place* ($AUD)

$3,840

Yearly fee* ($AUD)

$0.00

2024 fees

Yearly fee* ($AUD)

$0.00

Fees are estimates only

Fees published on this page are estimates only and are subject to change depending on individual circumstances at the time of enrolment. The above fees apply for units studied in 2024 only and may change for units studied in future years. There may be additional costs related to learning material and equipment.

Fees are estimates only

The indicative course fees shown apply to international students for the relevant year only. They are based on a standard study load per year. However, please note that fees are assessed according to a student's study load in each semester, and variation to study load will result in an adjustment to tuition fees. International tuition fees are generally inclusive of Student Services and Amenities Fee (SSAF). All fees are subject to annual review and may be adjusted.

Skills first government-subsidised place

This training is delivered with Victorian and Commonwealth Government funding. To qualify for a government-subsidised place, you must meet various eligibility criteria. The course you’ve applied for must also be offering government-subsidised places. Swinburne will determine your eligibility by conducting a full assessment of your eligibility during the course application process.

How do I pay my fees?

You can pay your Swinburne fees in person, via credit card, BPAY, or at Australia Post. Check to see if loans and employer sponsored training are also available.

International students need to pay tuition fees up-front by the relevant due date. You can find the due dates on your Statement of Account.

To pay your fees:

  • log in to My Financials
  • check your Australian bank account details are correct 
  • check your Statement of Account to see how much you owe 
  • pay using your preferred payment method.

Concessions rates for vocational students

If you’re enrolling in a Certificate IV-level program or below, are eligible for a government-subsidised training place and hold a valid concession card, you may be eligible for a concession of 80 per cent off the published fee of your unit(s) tuition – which means you’ll only be charged 20 per cent of the published fee.

  • Portrait   Female Nurse  Scrubs  Hospital Work  Smiling  Happy  Clipboard

    Study this course for free in 2024

    You could have your tuition fees covered in 2024 thanks to the Victorian Government's Free TAFE for Priority Courses initiative. 

    Free TAFE for Priority Courses is available to any Australian citizen, permanent resident or New Zealand citizen.

    There are other factors, too. The best way to find out if you’re eligible is to apply!

Student services and amenities fee

This funding serves to improve the student experience at Swinburne. You may use many or just some of the services and amenities that the fee provides.

From 1 January 2024, all Diploma level and above courses will contribute to the Student Services and Amenities fee. Below is the capped amount for 2023 as a guide ahead of fees for 2024 being announced.

Please refer to the Student Services Amenities Fee page for more information.

This funding serves to improve the student experience at Swinburne. You may use many or just some of the services and amenities that the fee provides.

This amenities fee is included within your annual tuition fee listed above. The fee shown in the capped amount for 2024.

Please refer to the Student Services Amenities Fee page for more information.

SSAF fee* ($AUD)

$351.00

SSAF fee* ($AUD)

$351.00

Scholarships

Scholarship applications for 2024 are open. Scholarships at Swinburne are about providing opportunity, promoting equity and recognising excellence and achievement. We want you to reach your potential and achieve your life and career goals. 

Our handy guide will assist you to gather documents for your application.

When you apply for a Swinburne course, we automatically consider you for an international scholarship of up to 30 per cent off your course fees – no separate application required! Just apply for your Swinburne course of choice and when we review your course application, we will also assess you for an international scholarship.

Apply through an agent

Most international students use an education agent to help them through the application process. Swinburne has agents all over the world that can help you with your application to study. Search for a Swinburne representative in your country. If your country is not listed, please contact us.

Representatives and agents
CHC42021
Search for agents

Apply directly

Ready to take on a new challenge and reach your academic goals? If you already know which course you want to study and understand the entry requirements, what are you waiting for? Apply online! Remember, you cannot apply direct if you have an active VTAC application.

Apply through VTAC

International students currently studying Year 12 in Australia must apply through VTAC. VTAC is the central office that administers the application processes for places in tertiary courses, scholarships and the Special Entry Access Scheme at universities, TAFEs and independent tertiary colleges in Victoria. 

VTAC is the central office that administers the application processes for places in tertiary courses, scholarships and the Special Entry Access Scheme at universities, TAFEs and independent tertiary colleges in Victoria.

Hawthorn VTAC code
3400210544
Wantirna VTAC code
3401010544
Croydon VTAC code
3400110544
Apply through VTAC
Start dates
Location
Last date to apply
Start dates
August intake
Location
Croydon
Last date to apply
24-July-2024
Start dates
29-July-2024
August intake
Location
Hawthorn
Last date to apply
24-July-2024
Start dates
29-July-2024
August intake
Location
Wantirna
Last date to apply
24-July-2024
Start dates
29-July-2024
March intake
Location
Croydon
Last date to apply
26-February-2025
Start dates
03-March-2025
March intake
Location
Hawthorn
Last date to apply
26-February-2025
Start dates
03-March-2025
March intake
Location
Wantirna
Last date to apply
26-February-2025
Start dates
03-March-2025
Start dates
Location
Start dates
August intake
Location
Croydon
Start dates
29-July-2024
August intake
Location
Hawthorn
Start dates
29-July-2024
August intake
Location
Wantirna
Start dates
29-July-2024
March intake
Location
Croydon
Start dates
03-March-2025
March intake
Location
Hawthorn
Start dates
03-March-2025
March intake
Location
Wantirna
Start dates
03-March-2025
Upcoming events
Midyear Study Expo
04-June-2024
Swinburne Innovation Challenge
26-June-2024
Open Day 2024
28-July-2024