Provide coaching in the workplace

GOCPCW801 Hawthorn

Aims and objectives

This unit develops the basic professional skills and knowledge required to provide coaching in the workplace. It is written to address the International Coaching Federation (ICF) competency standards.


Upon completion of this unit participants will be able to:

  • Describe the context for the use of coaching as a high performance development strategy
  • Explain what coaching is and how it differs from mentoring and counselling
  • Identify your strengths as a coach and areas for further development
  • Use effective communication skills in the coaching relationship
  • Support the coach to set goals and develop action plans
  • Identify and use appropriate models of coaching
  • Coach individuals to do their best
  • Provide coaching to implement learning in the work place