Overview

This unit introduces students to a variety of quantitative and qualitative operations management tools to equip them with the knowledge and skills required to make informed decisions in order to improve organizational performance. Effective operations management is a key to managing a successful business as it involves ensuring that business processes are efficiently designed using the optimal amount of resources required to satisfy customer requirements. In this unit students will learn about operations management which involves designing, reviewing, monitoring and controlling production processes that convert inputs, such as labour and raw materials into outputs, such as services and goods.

Requisites

Teaching Periods
Location
Start and end dates
Last self-enrolment date
Census date
Last withdraw without fail date
Results released date
Teaching Period 2
Location
Online
Start and end dates
08-July-2024
06-October-2024
Last self-enrolment date
21-July-2024
Census date
02-August-2024
Last withdraw without fail date
23-August-2024
Results released date
29-October-2024
Semester 2
Location
Hawthorn
Start and end dates
29-July-2024
27-October-2024
Last self-enrolment date
11-August-2024
Census date
31-August-2024
Last withdraw without fail date
13-September-2024
Results released date
03-December-2024

Learning outcomes

Students who successfully complete this unit will be able to:

  • Articulate the role, objectives and processes of operations management and how operations management is applied in businesses
  • Analyse a business problem to provide operations management solutions to optimise internal systems including production scheduling and supply chain management
  • Utilise a range of analytical tools such as inventory control models to satisfy competing internal and external demands and make business decisions

Teaching methods

Hawthorn

Type Hours per week Number of weeks Total (number of hours)
On-campus
Class
2.00 12 weeks 24
Online
Lecture
1.00 12 weeks 12
Unspecified Activities
Independent Learning
9.50 12 weeks 114
TOTAL150

Swinburne Online

Type Hours per week Number of weeks Total (number of hours)
Online
Directed Online Learning and Independent Learning
12.50 12 weeks 150
TOTAL150

Assessment

Type Task Weighting ULO's
AssessmentGroup 25 - 45% 1,3 
AssessmentIndividual 25 - 45% 1,3 
AssignmentIndividual 35 - 45% 1,2 
AssignmentIndividual 35 - 45% 1,2 
TestIndividual 20 - 30% 
TestIndividual 20 - 30% 

Content

  • Introduction to operations management
  • Basics of statistics including descriptive statistics and probability distributions
  • Process design
  • Managing operations including inventory systems
  • Quantitative models

Study resources

Reading materials

A list of reading materials and/or required textbooks will be available in the Unit Outline on Canvas.