Managing the IT Capability

INF80024 12.5 Credit Points Hawthorn


  • One Semester or equivalent

Contact hours

  • 36 Hours

Aims and objectives

This unit provides students with an understanding of how Information Technology (IT) capabilities evolve out of the necessity to create the architecture, processes and technology required to support business strategic objectives. Students will research, apply and communicate knowledge of established theories and emerging concepts for the management of IT capability in contemporary organisational contexts. This includes coordinating budgets and costs, management of internal and external IT services; the roles and responsibilities of people; managing service providers; and addressing issues in procurement, vendor and contract management. Students test their understanding by relating it to case studies and organisations they are familiar with.

Students who successfully complete this unit will be able to:
1. Critically analyse the key issues, roles and processes required to manage the IT capability in large and complex organisational environments
2. Critically analyse and appraise effective approaches for the deployment and use of IT infrastructure in contemporary organisations, including the most appropriate strategies and approaches for IT sourcing and vendor management
3. Develop a critical understanding of the IT functions, including budget management and cost control, that support organisation service delivery and appraise different approaches for determining appropriate IT service levels
4. Communicate effectively as a professional and function as an effective leader or member of a team
5. Apply knowledge of research principles and methods to plan and execute a piece of research with some independence