Managing in a Complex World

MGT60011 12.5 Credit Points Hawthorn


    12 weeks or equivalent

Contact hours

  • 36 hours

Aims and objectives

This unit provides a broad understanding of management and focuses on its significance in enabling organisations to operate effectively within a fast paced, increasingly complex and diverse global environment.

Against this background, it will critically assess the changing roles of organisations and management paying particular attention to current trends, pressures for change and issues including; globalisation, managing for sustainability with a particular focus on stakeholder management, workforce diversity and managing in an ebusiness world.

The management role will be examined from the perspective of direction-setting, decision-making and strategic planning; the organising role covering structure and design, communications and information technology, human resource management and the management of change and innovation; the leadership role covering the basics of organisational behaviour, group and team dynamics, motivation and leadership styles; and the controlling or performance management function introducing operations and value chain management.

After successfully completing this unit, students will be able to:

1. Critically analyse environmental pressures on management historically and contemporarily, and the responsiveness of the managerial function to environmental shifts.
2. Demonstrate coherent and advanced knowledge of managerial functions of planning, organising, leading and controlling across the organisation in diverse and complex environments.
3. Critically analyse managerial roles and functions at different organisational levels and in different types of organisations.
4. Demonstrate coherent and advanced knowledge of the management role is changing in relation to customer interface and service, innovation, decision-making practices, sustainable use of resources and stakeholder management.
5. Critically analyse the challenges of managing in increasingly ambiguous, uncertain and complex environments, identifying appropriate managerial and leadership skills and competencies.
6. Communicate proficiently in professional practice to a variety of audiences and function as an effective member or leader of a diverse team.

Courses with unit

This unit is no longer offered.
This is a core unit in the following programs 
Graduate Certificate of Business Management suite
The Graduate Certificate programs form the first year of the Master of Business Management (MA-BUSMGT)