Manage people performance

BSBMGT502 Hawthorn, Online

Aims and objectives

How you will benefit

  • Identify your leadership profile and explore ways to use this knowledge to improve your success as a manager.
  • Clarify your role and responsibilities in allocating work assignments.
  • Identify techniques to deal with employee challenges such as hostility, complaints, and laziness.
  • Develop motivation and feedback skills
  • Understand the importance of non-verbal responses in communication

What will be covered

  • How to quantify your leadership effectiveness
  • Explore your situational leadership abilities
  • How to deal with difficult people
  • The difference between a reward, a threat, and a pleasant environment
  • How to give constructive feedback
  • How to identify non-verbal communication