Manage Human Resource Services

BSBHRM501 Hawthorn

Aims and objectives

How you will benefit

  • Analyse plans to determine human resources requirements
  • Conduct consultation processes and develop options
  • Ensure compliance
  • Develop strategies and action plans
  • Understand human resource roles and responsibilities
  • Understand service agreements, service requirements and how to provide training support
  • Learn about quality assurance processes
  • Manage service delivery
  • Receive client feedback for review
  • Address under-performance
  • Learn how to implement variations in service delivery
  • Learn about personal ethical behaviour, code of conduct and confidentiality requirements
  • Deal with unethical behaviour

What will be covered

  • Determine strategies for delivery of human resources services
  • Manage the delivery of human resources services
  • Evaluate human resources service delivery
  • Manage integration of business ethics in human resources practices