Lead effective workplace relationships

BSBLDR402 Hawthorn, Online

Aims and objectives

This unit defines skills, knowledge and outcomes required to use leadership to promote team cohesion. It includes motivating, mentoring, coaching and developing the team and forming the bridge between the management of the organisation and team members.
This unit applies to team leaders, supervisors and new or emerging managers where leadership plays a role in developing and maintaining effective workplace relationships. It applies in any industry or community context.
At this level work will normally be carried out within routine and non-routine methods and procedures, which require planning and evaluation and leadership and guidance of others.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Learning objectives
Participants will be able to:
• Collect, analyse and communicate information and ideas.
• Develop trust and confidence as leader.
• Develop and maintain networks and relationships.
• Manage difficulties into positive outcomes.