Airline Operations Management

AVA20022 12.5 Credit Points Hawthorn


  • One Semester or equivalent

Contact hours

  • 36 Hours

On-campus unit delivery combines face-to-face and digital learning.


AVA10006 Airline Planning and Operations 

Aims and objectives

Students will experience and understand the various functions and interoperability’s which occur within and airline’s Integrated Network Operations Centre in order to manage ‘day of operations’ activities, including disruption management. Students will be exposed to the real world complexities, pressures and compromises demanded of real time individual and team based decision making in the aviation environment and analogous high consequence industries
Unit Learning Outcomes
On successful completion of this unit students will be able to:
#Unit Learning Outcome Description
ULO1Describe comprehensively the elements, structure and mechanisms involved in daily operations
ULO2Articulate the characteristics of, and processes that occur within, an integrated operations centre
ULO3Apply the technical concepts of aircraft operations to solve day of operations problems in a complex multi-disciplinary environment
ULO4Develop and refine problem solving and decision-making strategies to resolve dynamic operational disruptions
ULO5Balance commercial, legal and safety factors to optimise operational performance according to business priorities
ULO6Demonstrate effective professional communicaiton in a diverse environment