We negotiate almost every day, whether we’re making decisions within our personal relationships, making sales or working with our colleagues. The great news is that good negotiation is a skill you can learn.
This online Negotiation Skills course will give you practical techniques and tools so you can become an effective negotiator. Learn the six steps of negotiation, what makes an effective negotiator, how to break down communication barriers, and a range of negotiation scenarios you can use every day.
This course teaches you how to utilise your strengths, how to successfully offset your weaknesses and increase your overall power in any negotiation. Negotiation is about achieving positive outcomes while maintaining relationships.
Who should attend?
Anyone who seeks to improve their ability to negotiate. Participants will develop a deeper understanding of human behaviour in the context of negotiations and achieve their objectives through effective negotiations.
(unless stated, Swinburne Professional courses do not attract GST)
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.