People are your greatest asset. This short course reveals how using emotional intelligence in your communication and behaviour as a leader can engage your staff, create meaningful relationships and facilitate team cohesion. Find out how to leverage diversity, promote productivity and manage conflict as you develop a winning performance culture in your organisation.
Note: You will need to complete the Genos Emotional Intelligence Assessment at least 1 week prior to attending the workshop. This is to maximise the time in discussing results within the context of the workshop content.
Who should attend?
If your role as a leader or manager requires you to understand how to effectively manage people as a vital organisational asset then this is an essential course for you.
Face-to-face, Live online
(unless stated, Swinburne Professional courses do not attract GST)
Swinburne Live Online Short Courses and Qualifications
Our Live Online training is delivered to you live, providing similar interactions as face to face training with the benefits of remote access. The training is delivered through video conferencing and discussion board platforms. Workshops are broken into interactive video sessions, including presentations and distribution of materials and discussion board based activities.
Our Live Online delivery
Our Live Online delivery is a dynamic, engaging and interactive way to learn remotely. It’s just like face to face but with the added benefits of digital technology. Your facilitator will present in real-time, and you will be able to participate in group discussions and collaborate on exercises and group activities using our interactive platforms.