You may have been asking, ‘What are the future trends of e-commerce?’ In this course, you’ll learn that and much more: how e-commerce works, the associated benefits over more traditional business models, why a business should have a website, what online platforms are available to host an e-commerce business, and even what is FinTech and how businesses use it.
You’ll learn to develop and implement a strategy for your e-commerce business and explore a range of different online collaborative platforms (such as Trello and Miro) to help you maximise the strengths of teamwork.
Additionally, you’ll gain skills valued in any business such as recruitment processes, building an innovative work environment, designing and developing an integrated marketing communication plan, and how to handle funds and budgets.
While traversing design thinking techniques, you will practice developing a business model canvas – a visual, systematic way to develop a value proposition for your business of choice.
You’ll also explore the skills and knowledge needed in project management (such as developing a project plan, administering, monitoring, and finalising the project) by working on a real-life project. Examples of past projects include a virtual conference with globally distributed speakers delivering talks on the future e-commerce trends.
This is a practical, hands-on course with both directed and self-directed learning.
Swinburne’s strong industry connections help ensure our course content is current, relevant and meaningful.
After graduating, you may run your own business, or follow a career as an executive officer, retail manager, team leader, events manager, or a business manager. You can also continue studying at Swinburne and progress into Bachelor of Business or Bachelor of Accounting with recognised credit.
Thinking about studying at Swinburne? Classes are still on!
We’ll just be teaching remotely for a while. Chat to us to discuss your options.
This course is currently in transition. The course code, title, units, and content may change. Further information will become available on our website, upon enrolment or during your studies. To discuss your study options, please get in touch with us today.
Accelerate your qualification
Professional applicants who have at least three years’ relevant experience may be eligible to complete this course in fast-track mode. More information about fast-track course delivery.
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6 months full-time or 12 months part-time
Hawthorn (March, August) - View application and start dates
- Part-time (day)
VTAC course code
This is a nationally approved vocational course that is recognised throughout Australia.
My advice on choosing the right uni is: do your research. I had a substandard learning experience at a private institute. After that, I wanted a trusted and reputable university – so I chose Swinburne. Swinburne helped me discover my passion for business and made me want to continue my studies. I started with a certificate IV, progressed to a diploma, and then my bachelor.
Diploma of Business
My favourite part of the course was learning from professional and experienced trainers with personal business experience!
Diploma of Business