Diploma of Business (Operations)
Swinburne Online - online delivery only
A Diploma of Business (Operations) (BSB50120) will develop your management skills and prepare you to become a valued business professional. You will learn how to manage projects and financial plans, develop critical thinking in others and manage the personal and professional development of yourself and others.
Duration
2 years; online intakes are every fortnight
Study mode
- Online

This is a nationally approved vocational course that is recognised throughout Australia.
Course information in detail
- Course detail, course structure and units of study.
Course description
The Diploma of Business (Operations) will equip you with specialist knowledge in coordinating business projects.
You will learn to lead teams, identify marketing opportunities, develop administrative systems and manage budgets and financial plans. Your coursework will take you through the development of business plans and the management of business resources.
By the time you graduate, you will have strong critical and creative thinking skills and the confidence to actively engage with the management of an organisation.
Please note: If you complete the Course in Introductory Skills within 6 months, you gain automatic entry into the diploma. You will have 2 years from enrolment to complete the remaining units of the diploma. You are required to be self-directed in your learning and complete your coursework at a reasonable progression, so you can earn your qualification within this timeframe.
Course structure
This course consists of twelve units.
Develop critical thinking in others (BSBCRT511)
Manage budgets and financial plans (BSBFIN501)
Identify and evaluate marketing opportunities (BSBMKG541)
Manage business resources (BSBOPS501)
Manage business operational plans (BSBOPS502)
Develop administrative systems (BSBOPS503)
Manage business risk (BSBOPS504)
Undertake project work (BSBPMG430)
Develop workplace policies and procedures for sustainability (BSBSUS511)
Manage team effectiveness (BSBTWK502)
Manage meetings (BSBTWK503)
Lead communication in the workplace (BSBXCM501)
Units of study
Core Units
Develop critical thinking in others (BSBCRT511)
Manage budgets and financial plans (BSBFIN501)
Manage business resources (BSBOPS501)
Develop workplace policies and procedures for sustainability (BSBSUS511)
Lead communication in the workplace (BSBXCM501)
Elective Units
Identify and evaluate marketing opportunities (BSBMKG541)
Manage business operational plans (BSBOPS502)
Develop administrative systems (BSBOPS503)
Manage business risk (BSBOPS504)
Undertake project work (BSBPMG430)
Manage team effectiveness (BSBTWK502)
Manage meetings (BSBTWK503)
Careers and graduate outcomes
- Course aims and objectives.
Aims and objectives
After graduating, you may run your own business, or follow a career as an executive officer, retail manager, team leader, events manager, or a business manager.

Pathways and scholarships
- Pathways.
Course fees and requirements
- Entry requirements and non-year 12 entry.
Course fees
A VET Student Loan is available for this course – allowing you to defer part of your fees if you're eligible.
The maximum VET Student Loan amount for this course is $11,191. You must start repaying this loan once you earn above the compulsory repayment threshold.
Diploma of Business (Operations)Estimated course fees for 2023* |
|
---|---|
You will need to pay this amount if you do not receive a VET Student Loan | $7,425 |
You will need to pay this amount if you do receive a VET Student Loan | Fully Covered |
Fees published on this page are estimates only and are subject to change depending on individual circumstances at the time of enrolment. Swinburne Online offers a 12-unit diploma course with 3 units being part of a Skill Set ($2400 upfront payment). The above fees apply for 9 units at $7200 – students can apply for a VET Student Loan for this portion.
Concession rates for vocational students
Concession rates for Diploma and Advanced Diploma programs are also available if you self-identify as being of Aboriginal or Torres Strait Islander descent and qualify for a government-subsidised training place under the Indigenous Completions Initiative.
The eligibility criteria are set by the Victorian Government and assessed by Swinburne in accordance with government directives, which are subject to change at any time.
Find out if you’re eligible for a fee concession here.
Concession rates for Diploma and Advanced Diploma programs are also available if you self-identify as being of Aboriginal or Torres Strait Islander descent and qualify for a government-subsidised training place under the Indigenous Completions Initiative.
The eligibility criteria are set by the Victorian Government and assessed by Swinburne in accordance with government directives, which are subject to change at any time.
Find out if you’re eligible for a fee concession here.
Full course fee
If you are not granted a government subsidised place, the full course fee will apply. Check your eligibility now.
If you are not granted a government subsidised place, the full course fee will apply. Check your eligibility now.
Indicative nominal course hours: 670.
Entry requirements
To ensure you have the best chance of successfully completing your diploma, you may enter this course if you meet any of the below criteria.
Hold a Year 12 Certificate of Completion
OR
Completion of a Cert IV or above in any field
OR
Can demonstrate relevant work experience and meet the language, literacy and numeracy requirements to study at the diploma level.
This course is not available to international students.
How to apply
Applications need to be made directly through Swinburne Online.