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Professor John Dalrymple

Professor, Management
Doctor of Philosophy (Applied Physics, University of Strathclyde, Glasgow, Scotland, United Kingdom; Bachelor of Arts Honours in Physics, University of Stirling, Stirling Scotland, United Kingdom


John Dalrymple JM PhD BA (Hons):
John holds a BA (Hons) from the University of Stirling and a PhD from the University of Strathclyde in Scotland. Before coming to Australia in 1997, John was a Research Fellow and then Lecturer at the University of Strathclyde before moving to the University of Stirling as a Lecturer, Senior Lecturer and Head of Department of Management Science. In 1989, along with colleagues, John established the Scottish Quality Management Centre at the University of Stirling to provide a focus for research, commercial activity, consultancy and as a base for the development of undergraduate and postgraduate courses in the field of quality management. The Centre worked extensively with the Scottish Enterprise Foundation to support and improve the performance of small and medium-sized companies in Central Scotland. The Centre also played a leading part in the development of quality in public sector organisations and became the largest such Centre in Europe.
John was invited to Australia to take up the position of Founding Director of the Centre for Management Quality Research and Professor of Quality Management at RMIT University. John built the Centre into a very productive academic research unit generating significant research output and a number of successful research higher degree completions. John pioneered the use of the UK Benchmarking Index in Australia, a business profile benchmarking instrument that provides a comprehensive set of some eighty measures of performance for small and medium-sized companies. John used the instrument to identify performance improvement opportunities for company operations and worked with companies and partners to improve competitiveness of companies in Northern Metropolitan Melbourne. The instrument has subsequently been adopted by the Commonwealth Government Enterprise Connect program as part of their comprehensive business review process for small and medium-sized companies.
John attracted over one million pounds sterling in research funding from the UK Science and Engineering Research Council to engage with industry partners in Knowledge Transfer Partnerships, a program designed to enable knowledge transfer from academia to industry to improve industrial performance and transfer real understanding of industrial and commercial performance improvement into the academic and lecture theatre environment.
Under John's leadership, the Centre for Management Quality Research at RMIT University attracted some $3million in funding, produced many journal articles, conference papers and research higher degree completions. John and the staff and students of the Centre were regular recipients of 'Best Paper' awards at international conferences. He was also recognised by the Asia Pacific Business Excellence Standard Academy with an individual award for excellence in 2006. John was the Editor of Quality Assurance in Education, a journal published by the European academic publishing house, Emerald from 2003 until 2019. In that time, the journal developed from a small, predominantly UK - centric journal to a renowned and highly respected international journal
John received an RMIT University Award for Research Supervision in 2006 and, in 2010, he supervised four Doctoral Candidates to completion. He has now supervised over twenty PhD candidates to successful completion. In October 2018, John was presented with the J M Juran Award by the Australian Organisation for Quality.  Part of the Citation states: "Professor Dalrymple's career is a reflection of that of Dr Juran. A thought leader who not onle rsearches Quality, but who reaches beyond into the application of Quality knowledge in practice and develops a generation of thought leaders to expand and continue the work."

Research interests

Innovation; Small and Medium-sized Enterprises; Quality Management; Quality in Higher Education; Manufacturing Strategy; Innovation Management; Performance measurement; Performance Improvement; Public Secrtor Management

PhD candidate and honours supervision

Higher degrees by research

Accredited to supervise Masters & Doctoral students as Principal Supervisor.

PhD topics and outlines

Innovation in products and services: Innovation has become increasingly recognised as an essential component of competitiveness in the case of products and services. The challenge is to nurture and deliver innovation in industry, commerce and public sector organisations

Performance and value in public sector organisations: The public sector organisations cannot be assessed on the same basis as profit driven private sector organisations.  However, efficiency, effectiveness and value for money are all demanded by citizens. The challenge is to accurately measure these characteristics.

Performance of sme sector firms: Small and medium-sized enterprises are often owner managed and performance is defined by the needs of the owner manager. Business profile benchmarking is a way of assessing the performance of sme sector companies that enables the sme management identify strengths and weaknesses in their performance profile.

Quality in higher education: The various stakeholders in the higher education sector are increasingly requiring accountability for their significant investments in higher education provision. National systems, local systems and discipline specific systems have all been developed in the search for assurance of stakeholders that standards are maintained and that graduates meet the expectations of stahkeholder groups.

Quality, ops management and manufacturing strategy in firms: Manufacturing strategy is the link that manufacturing businesses may use to link corporate strategy with production operations on the shopfloor. Alignment of corporate strategy and manufacturing strategy is an essential element in business success

Fields of Research

  • Business And Management - 150300


  • 2018, National, J M Juran Award, Australian Organisation for Quality
  • 2006, National, Fellow , Australian Organisation for Quality
  • 2005, Other, University Teaching Award - Research Supervision, RMIT University
  • 2005, Other, Faculty of Business Teaching Award - Research Supervision, RMIT University
  • 2003, Other, Faculty of Business Publications Award, RMIT University
  • 2002, Other, Faculty of Business Publications Award, RMIT University
  • 2000, National, Fellow, Quality Society of Australasia

Professional memberships

  • 1999 - 2004: Board Member, Quality Society of Australasia, Australia
  • 1977 - 1997: Council Member, Scottish Children's Panel, United Kingdom
  • 1984 - 1994: Member, Scottish Association of Children's Panels, Europe
  • 1985 - 1995: Senior Member, Scottish Association of Children's Panels Executive Committee, Europe
  • 1989 - 1995: Senior Member, Scottish Association of Children's Panels, Europe


Also published as: Dalrymple, John; Dalrymple, J.; Dalrymple, J. F.; Dalrymple, John F.
This publication listing is provided by Swinburne Research Bank. If you are the owner of this profile, you can update your publications using our online form.

Recent research grants awarded

  • 2015: Scoping study for performance measurement - manufacturing and tourism SME sector companies using business profile benchmarking *; Melbourne-Sarawak Research Collaboration Scheme
  • 2014: Market Innovation Research for Netafim Pty Ltd - Enterprise Connect, Researchers in Business project *; Enterprise Connect - Researchers in Business grant
  • 2014: Product development and innovation at Wesley Fire and Clay *; Department of State Development Business and Innovation - Voucher Program
  • 2012: Develop business models for L.E.D. display panel technology incorporating applications in overseas markets and growth trends. *; Enterprise Connect

* Chief Investigator

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