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FAQS

The mysteries of the internet can be truly frustrating. However, here are a few things you can do to help optimise your experience.  

Check to see if you’re using a recommended browser. Swintopia is made to thrive on Chrome version 84.0.4147.89, Firefox version 78.0.2 and Safari version 12.1.2. If in doubt of which version you’re running, simply update your browser. 

Make sure you’re launching Swintopia on a desktop or laptop computer, not a mobile device. It’s a great big world that needs to be viewed on a great big(ger) screen.

Some browser extensions have functionalities that conflict with Swintopia’s. If you’re experiencing issues, try disabling your extensions.  

And if you’re still experiencing issues, try exiting your other applications.

Use your keyboard arrow keys to move around and the space bar to keep conversations going. You can also use your mouse to select stuff that interests you. 

If you walk past someone standing still, there’s a high likelihood that you’ll see a star or orb appear above their head – it means they have info to share … so make sure you wander up to all the still-standers. (Hit the spacebar when you reach them!)

There’ll also be plenty of prompts within conversations you have in Swintopia, so the main thing is, keep chatting. 

One thing we’ve learned from previous Open Days? Everyone needs a tote bag to store study guides and discount vouchers! In Swintopia, your tote does one better – it helps you keep track of what to do next (see your Missions tab). And finally, don’t forget to hit the Email Tote button and reconfirm your email address before you leave Swintopia.

All will be revealed once you jump in.

We treat your privacy as seriously as we do our own. Swintopia does not store any personally identifiable information on its hosting servers. Your data is transferred and stored securely in a protected and controlled environment within Australia. We will also never share your personal data with third parties.

Not like we know it, no. Because of COVID-19 restrictions, we’ve thrown out the rule book with Open Day this year. Which means we’re doing it digital-style and not just on one day. Also, we’ve called it Swintopia.

And while we’ll miss seeing everyone on campus, we’re excited to try something new, too. Technically you’ll still be visiting Swinburne, it’ll just be a bit more… computery.

You’ll get the same welcoming vibe and all the same info – it’s just how you’ll get it that’s changing.

You can visit Swintopia right now. What are you waiting for? Jump in

Yes! Anyone and everyone. You can visit our alternate campus reality to find out about our certificates, diplomas, bachelor and master degrees, our community, our campus, or just play – complete missions, collect items in your virtual tote bag, talk to pigeons. There are no real rules to this thing. Go on, visit Swintopia.

Yes and no. We know Year 12 hasn’t been easy this year, so we’ve made a few changes that will take some of the pressure off. If you’re concerned about your ATAR, then our 2021 Early Entry Program might be for you. If you’re not? No problem. You can still apply as normal and rely on your ATAR if you’re confident that you have the academic thing in hand.

We recommend talking to your teachers and career practitioner about your options and what’s best for you.

With restrictions changing, we’re following government advice and making the health, safety and wellbeing of students and staff our top priority. And so for now, a lot of learning is still happening online.

To stay updated, you can follow the latest developments and how we’re doing things here or the fun way via our Instagram.

If you’re concerned about being able to afford uni, there are lots of kinds of help available.

The Australian government can provide income support if you’re studying – and you’re eligible – in the form of Austudy, ABSTUDY and Youth Allowance. There’s also HECS, HELP, Skills First funding, concession fees and more.

All of this (and then some) was covered by the experts in our Midyear Web Session Help With Fees, which you can watch back any time here.

We also recommend reading our article, Livin’ On a Prayer, which includes lots of tips and tricks for making university affordable.  

If you’re looking to study, you might qualify for Austudy, ABSTUDY or the Youth Allowance. Check out the government’s website about uni subsidies to find out more. 

Sure! If you’re not in Year 12, or you’re only wanting to apply for just one course, you can apply all year round without even leaving the Swinburne site. The sooner you apply, the sooner you could be starting your dream course.

If you’re a Year 12 student or you’re wanting to apply for multiple courses, you’ll need to apply through VTAC. You can visit their website to find out when and how to apply.

For advice on courses and enrolment, please book a virtual one-on-one with a course expert.

If you’ve just started your search for a uni and simply what to get a feel for Swinburne and what we’re all about, just head to Swintopia – it’s our alternate campus reality that lets you try us on for size. 

Free TAFE is a Victorian Government initiative that pays your tuition fees for courses that lead to the kinds of jobs that’ll be most needed when all of this is over. Many Free TAFE courses take less than – or up to – a year to complete (they’re a quick way to pivot your career). See what Swinburne offers

Still unsure? Check out our handy Free TAFE explainer. You can also discover lots of TAFE options in Swintopia.

Not a problem! Just look for the Unsubscribe button at the bottom of our emails. Hey presto, gone. (We will miss you, though.)

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