Counselling and support services

Our services are tailored to suit the individual's needs. This approach emphasises the importance of a strong therapeutic relationship between the practitioner and client and involvement of family members, carers and facility staff. 

Face-to-face counselling

We provide counselling services to older adults living in residential settings in Melbourne, Victoria. A major focus of our counselling involves finding creative ways of engaging with older adults, their families and carers to help them cope with life transitions, loss and grief issues, physical health problems and mental health difficulties. A range of interventions are used, including cognitive-behavioural therapy, reminiscence/narrative therapy and solution focused therapy.

Personal and health information is treated with professional confidentiality under the Australian Psychological Society's Code of Ethics and relevant Victorian Government legislation.

Referrals for counselling can come from the individual, a family member or professional staff.

Telehealth counselling and support service

The impact of COVID-19 upon the aged care community has been unprecedented and significant. Aged care residents, their families and staff may feel isolated, worried or anxious.

The Swinburne Wellbeing Clinic for Older Adults has been operating for 10 years. In response to the COVID-19 crisis, we are now offering a free telehealth service to provide ongoing emotional support during this challenging period.

Learn more here.

Group programs

The clinic offers group-based treatment and support services including reminiscence groups and carer support programs.

Reminiscence groups engage older adults to review past experiences, challenges and successes, and aim to enhance personal wellbeing.

Carer support programs address the emotional stress of carers by creating a comfortable and structured space for discussion and learning.


Request a service

To request telehealth counselling and support services, please complete our online referral form. Other services are suspended until further notice, due to the COVID-19 pandemic.