Low-cost counselling and psychology services

People see psychologists for many reasons. Sometimes we may need assistance with managing day to day stress or we feel unhappy or unsatisfied with life in general, or we are struggling with specific life events, such as the loss of a job or difficulty in personal relationships. Other times, we may experience difficulties with mood or anxiety, distressing thoughts, distressing memories or difficult behaviours. Psychologists can provide the long- or short-term support to help you feel the way you want to and help you through difficult times.

Usually there is no waiting list for the Clinic's individual, couple and family counselling service. We aim to arrange your first appointment within a week of your enquiry.

Referrals

We accept self-referrals as well as referrals from health professionals.  You may want to discuss your referral with your GP, psychiatrist or existing psychologist.

Limitations to services offered by the clinic:

Sometimes the Swinburne Psychology Clinic may not be the best service to meet your needs. If this is the case, we can suggest other services that may be more suitable. We are unable to provide services in the following circumstances:

  • Walk-in crisis or emergency services
  • Medico-legal, worker’s compensation, family court, or other legal matters
  • Students undertaking psychology studies at Swinburne University

Fees and payment

Consultation fees for psychological counselling are calculated on a sliding scale at a rate of $1.00 per hour for every $1,000 of family income. There is a minimum fee of $20 to a maximum of $70 per consultation and the initial appointment attracts a $10 administrative fee.

Payment can only be made by cash or credit card.

*Please note: If you are a Swinburne student, please contact the Swinburne Health and Wellbeing Service. Current Swinburne students can access counselling and psychological services at no cost through this service.

Making an appointment for counselling

  1. Phone the Psychology Clinic on (03) 9214 8653 or submit the online form here.
  2. Our administrative staff, Pip or Lynette, will collect your details and the times you would be able to attend an appointment.
  3. A counsellor from the Clinic will call you to complete an assessment over the phone, which will be used by the Clinic Director to match you with an appropriate counsellor.
  4. We will call you to arrange your first appointment. We expect that you will be seen by a counsellor within two to three weeks.

Inside a counselling session

Counselling sessions are tailored to meet each client's needs, however, there are a number of similarities between sessions. An individual appointment with a counsellor is typically 50-60 minutes long and in all sessions your personal and health information is treated with professional confidentiality appropriate to the Code of Ethics of the Australian Psychological Society and the relevant Victorian Government legislation.

Typically a counsellor will conduct an assessment at the start of treatment and you will be given the opportunity to discuss how the problem you are currently facing started and how it developed. During this time the counsellor will also ask you about what you are presently doing in life and what you would like to achieve from seeking counselling. Between sessions you may be asked to complete "homework" to help develop understanding of the problem you are working on, monitor change and to try out new ways of doing things.

Reasons people seek counselling

The Psychology Clinic offers low-cost counselling and psychotherapy to individuals, couples and families in the general community. Counsellors at the Psychology Clinic are Post Graduate students who are enrolled in Masters or Doctoral programs in Clinical Psychology. All counsellors are registered as provisional psychologists, as a minimum, and their practice is supervised by experienced practitioners

The Psychology Clinic can assist with feelings of depression, anxiety and a variety of concerns such as:

Anxiety Disorders

  • Grief and loss
  • Anxiety
  • Phobias
  • Obsessive Compulsive Disorder
  • Post Traumatic Stress Disorder (PTSD)

Mood Disorders

  • Depression
  • Bipolar Disorder

Eating Disorders

  • Binge Eating
  • Bulimia
  • Anorexia Nervosa

Other common issues people seek counseling

  • Infertility
  • Stress management
  • Family conflict
  • Children's behaviour management and parenting skills
  • Addictions including drug, alcohol and gambling
  • Sexual assault counselling
  • Relationship counselling