You can see a doctor for assistance with all standard medical consultation services at the Hawthorn and Wantirna campuses.
 

Hawthorn campus

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn 
Monday to Friday: 8.30am–6pm

Wantirna campus

+61 3 9210 1287 
Room WA 121 
369 Stud Road, Wantirna 
Monday and Wednesday: 9.30am–1pm

Register to make an appointment


If you require a pre-employment check such as a taxi medical, please book an hour-long appointment and tell the receptionist you need a booking for a pre-employment (or taxi) medical.

Women can have cervical screening (pap test) at the Hawthorn campus and get ante-natal care and support during pregnancy if needed. We also offer dive medicals, mirena insertions, iron infusions, travel health advice and immunisations

Costs

There are no out-of-pocket costs for Swinburne students. Students from other universities need to call ahead to check what fees apply. 
 
International students must have private health insurance under visa requirements. We can directly bill your named Overseas Student Health Cover (OSHC) insurance fund

You must call to cancel if you think you won't be able to keep your appointment. you will be charged a $20 fee if you do not call us to cancel at least two hours in advance. This fee needs to be paid before you make another appointment.

Nurses provide a variety of essential frontline medical services, including first aid and health counselling. They are available at all Swinburne campuses and are a free service.

Hawthorn campus

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn

Wantirna campus

+61 3 9210 1287 
Room WA 121 
369 Stud Road, Wantirna

Croydon campus

+61 3 9726 1711 
Building CA, Room CA130 
12–50 Norton Road, Croydon

Register to make an appointment

Are you eligible for free government-funded vaccinations? Get them at our Hawthorn or Wantirna campus for a range of diseases including Flu, Hepatitis A and Meningococcal.

Hawthorn campus

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn

Wantirna campus

+61 3 9210 1287 
Room WA 121 
369 Stud Road, Wantirna

To check if you are eligible, contact our clinic reception on the number above. 

Swinburne also offers travel vaccinations for usually just the cost of the vaccine itself. For these, complete the Pre-travel vaccine consultation form [95KB] and bring it with you to your appointment. 

Get screened for Sexually Transmitted Infections (STIs) and discuss how to stay safe at no cost in a judgement-free, confidential environment. You can also get free condoms or, if needed, discuss emergency contraception (the ‘morning after pill’). 

Swinburne Sexual Health Clinic

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn

The clinic runs every Tuesday and Thursday from 10am to 12 noon for screenings. Contact the reception on the number above to make an appointment. 

Physiotherapy services are offered at our Hawthorn campus.

Hawthorn campus

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn

Register to make an appointment


Students may need to pay to see the physiotherapist as this service is not always covered by Medicare or international students' Overseas Student Health Cover (OSHC).

Note:  You will be charged a $50 fee if you do not call us to cancel at least 48 hours in advance.

If you have a referral for blood tests, there is a pathology lab located within the health and wellbeing centre on Hawthorn campus. Opening hours are Monday to Friday, 8.30am to 4.30pm.

Hawthorn campus

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn 

Note: You will need to show your Medicare or health insurance details, or you will be billed for pathology services.

Being a student presents a unique set of expectations and experiences that can have a significant impact on your wellbeing. If you’re struggling with a personal, emotional and mental health difficulty, whether related to your studies or your life away from Swinburne, you can access our services.

The university has several mental health nurses, psychologists and social workers available to assist you. Our goal is to help address concerns in a positive way by helping to clarify the issues, explore options, develop strategies and increase self-awareness. All sessions are, of course, kept private and confidential.

Specialised support services also exist for sexual assault, drug addiction, trauma, Asperger’s, ADHD, and anxiety and depression. 

Depending on your identified difficulties and needs, we can suggest strategies for dealing with your thoughts, feelings and emotions through individual counselling and group workshops

If you have longer-term mental health needs, you may also be eligible for further academic support. See AccessAbility for more information.

How to get help

You will need to complete the triage process before their first appointment, which lasts around 20 minutes. This session is designed to get an overview of your situation and needs. 

Triage sessions are available by appointment 9.30am–4.30pm, Monday to Friday and are filled on a first come, first served basis. You should come to the clinic for this session, but phone triage or support may also be offered to you.

On-campus locations:
 

Hawthorn:
Counselling and mental health services

+61 3 9214 8483 
Level 4, George Swinburne Building 
34 Wakefield Street, Hawthorn 
Monday – Friday: 8.30am–6.00pm

Croydon:
Counselling services

+61 3 9726 1576 
Building CA, Room CA132 
12–50 Norton Road, Croydon 
Monday – Friday: 9.00am–5.00pm

Wantirna:
Counselling services

+61 3 9210 1293 
Room WA119 
369 Stud Road, Wantirna 
Monday – Friday: 8.00am–4.00pm

Register to make an appointment

Costs

Swinburne Students generally incur no cost to access any of our services. For International students, some overseas health cover may require payment upfront, that will later be reimbursed.

If you cancel an appointment with a clinical psychologist or psychiatrist with less than 48 hours' notice, you will be charged a $50 'no-show' fee. 

After hours crisis line

If you are in crisis, you can call the Swinburne after hours crisis line for immediate assistance:

Phone: 1300 854 144 
SMS: +61 4 8888 4145

The crisis line provides confidential phone support 24 hours a day on weekends and public holidays, and 5.00pm–9.00am weekdays.

Call these numbers anytime for support.

  • Emergency services: 000
  • Lifeline: 131 114  
  • Suicide Help Line: 1300 651 251
  • Swinburne's after hours crisis line: 1300 854 144 or text 0488 884 145

Privacy and confidentiality

We take your privacy and confidentiality very seriously. 

Privacy

Our privacy guidelinesprivacy statement and privacy collection notice explain how our health, medical and counselling services manage personal information.

Confidentiality

Anything you say during a medical or counselling appointment is strictly confidential.  In very exceptional circumstances however, confidentiality may be broken. Generally, this would only happen if a consulting practitioner believes you to be a direct danger to yourself or others, or if a court of law has formally requested the information.

Breaches of confidentiality or privacy

If you feel your confidentiality or privacy has been breached, you should contact the relevant reception to try to resolve the matter with the practice manager. If you are still unsatisfied and need to lodge a formal complaint, the Health Complaints Commissioner deals with serious breaches of health confidentiality and privacy.

Need medical assistance after hours?

If you need medical assistance after hours, or want to see a dentist or other allied health professional, there a number of prefered health services near Swinburne.

Learn more