Contact the accommodation team
Swinburne's accommodation team is here to help, whether you have questions about residences on campus or are simply looking for accommodation near Swinburne.
For after-hours help, contact campus security on +613 9214 3333.
For information on Swinburne’s on-campus accommodation, contact the Swinburne Student Residences team. We can assist with general enquiries about the residences and arrange tours.
We also help with checking into the residences, scheduling staff appointments, lockouts during office hours and lost keycards.
For emergencies outside of these hours contact Swinburne security.
If you’re a current resident, you can make payments and log maintenance requests in the Swinburne residences portal.
After hours and public holidays
Contact your duty resident adviser for issues that arise after hours or during a public holiday.
Alternatively, you can contact Swinburne security +61 3 9214 3333 if you have any security concerns. They're available 24 hours a day, seven days a week.
In case of emergency, please contact 000.
If you need information about off-campus accommodation, contact your international or campus housing adviser.
Housing advisers can give you comprehensive advice about finding accommodation off campus, including how to make applications, managing communications with your landlord and what to look for in a rental property.
International students can also get accommodation advice from a dedicated help desk and workshop at the Hawthorn campus at the start of each semester.