Register for AccessAbility Services

If you have a disability, medical condition, mental health condition or are a primary carer of a person with a disability, support is available to you. This may include adjustments to your assessments and exam arrangements (EAAs). Applications for EAAs may be made at any time but must be at least four weeks before the first assessment task covered by your application, to allow time for your arrangements to be put in place.

Registering with AccessAbility Services at Swinburne is a three-step process:

  1. Check if you're eligible
  2. Complete the AccessAbility Registration Form with a health professional
  3. Register with AccessAbility Services and we'll contact you to make an appointment.

Step 1: Check to see if you’re eligible

To be eligible for AccessAbility Services, you must meet the following guidelines:

  1. be an enrolled student at Swinburne in a higher education, vocational education, Swinburne Online, Open Universities Australia, apprenticeship, distance education or short course
  2. have deferred or paid the applicable fees for your course
  3. have either:
    • a disability (temporary or permanent, constant or occasional) arising from an impairment, mental health or medical condition as defined by the Disability Discrimination Act 1992 (Cth) s 4(1):
      • loss of physical or mental functions e.g. quadriplegia, brain injury, epilepsy or a vision or hearing impairment
      • a loss to part of the body e.g. amputation
      • infectious and non-infectious diseases and illnesses e.g. AIDS, Hepatitis or Tuberculosis, allergies or typhoid
      • a condition where a person learns differently e.g. autism, dyslexia, attention deficit disorder or intellectual disability
      • any conditions which affect a person’s thought processes, understanding of reality, emotions or judgement, or which results in disturbed behaviour e.g. mental illness, neurosis or personality disorder
      • short-term conditions which affect a person’s ability to undertake their normal capabilities e.g. a broken wrist, a back injury or severe migraines


    • be a primary carer who provides personal care, support and help to another individual who is living with a disability, medical condition, including terminal or chronic illness, mental illness or is frail and aged as defined by the Carer Recognition Act 2010 (Cth) s 5 (1).

Step 2: Complete the AccessAbility Registration Form with a health professional

If you meet eligibility guidelines, you and your treating health professional must complete the AccessAbility Services Registration Form.

Health professionals include:

    • medical specialists
    • psychiatrists
    • psychologists
    • general practitioners
    • mental health social workers
    • physiotherapists
    • occupational therapists
    • speech pathologists
    • educational psychologists

For the assessment of learning disabilities, please consult a field-specific health professional as follows:

    • Dyslexia, Language-based Dysgraphia or Dyscalculia: you must consult a psychologist with significant experience in the field of education
    • Motor-Based Dysgraphia or Developmental Coordination Disorder: you must consult an occupational therapist
    • Specific Language Impairments: you must consult a speech pathologist.

Your documentation should have information dated:

    • from the last two (2) weeks for a temporary condition
    • from the last six (6) months for a fluctuating condition
    • after the age of 16 years old for a learning disability

No date is required for a permanent and stable disability.

Download registration form

Download the AccessAbility Services Registration Form and complete parts 1 and 2. 

  • Part 1: Consent to release information form
  • Part 2: Disability/medical/carer documentation form

AccessAbility Services may request additional information to determine reasonable adjustments or to review or make changes to your Education Access Plan.

Alternative formatting for learning materials

If you need alternative print formatting, please also complete the Alternative Formatting of Learning Materials form.

Step 3: Register with AccessAbility Services

Once you have completed the registration form with your health professional, please scan and email the document to

Alternatively, you can post it to:

AccessAbility Services
PO Box 218
Internal Mail (H22)
Hawthorn VIC 3122

Once we’ve received your registration form, we will contact you to make an appointment.

Where to find us

AccessAbility Services are located at each of our three campuses. We encourage you to register and arrange an appointment before dropping in.