Post-census Application for Special Circumstances

You may be eligible for a refund of fees under certain circumstances, if you withdraw by the relevant census date and meet the criteria and can provide documents to support your claim. For further details, kindly refer to the Refunds for International Students page.

International Students on a Student Visa

If you are an international student on a student visa, you must maintain full-time enrolment in your course of study as per your visa conditions, unless you have been given approval to underload or go on a leave of absence. Note that even if approved, you are liable for fees for applications submitted post-census.

Post-census refund due to special circumstances

Where it can be established that there are special circumstances that:

  • are unexpectedly beyond your control, and
  • did not allow you to withdraw from your unit/s by the relevant census date, and
  • the full impact of which was not felt by you until on or after the census date, and
  • puts you at an extreme disadvantage by being liable for applicable fees, and
  • you can provide supporting documentary evidence

you may be eligible for a post-census refund due to special circumstances.

The circumstances must be unusual, uncommon or abnormal. For example, a lack of knowledge or understanding of your student requirements is not considered to be beyond your control.

The following is not considered special circumstances:

  • failing to read documentation provided by Swinburne University about your course
  • not realising you were enrolled in the unit
  • financial pressures or difficulty
  • employment related reasons

You can only apply if special circumstances prevented you from completing the unit/s. If you have sat the exam/s or have been granted special exam/s, you are not eligible to submit an application.

If you believe you have special circumstances, we recommend you meet with an International Student Adviser (ISA) who will advise you and provide the necessary assistance where required.

Note: You cannot apply for a post-census refund if you have successfully completed or are currently enrolled in the unit of study.  Note:  If you are still enrolled in a unit you should consider applying for Special Consideration before applying for a refund.  Alternatively, if you are still enrolled you must withdraw from the unit before submitting your remission application.

When to apply

You must apply within 12 months from either the unit withdrawal date or the relevant last teaching date of the unit enrolment, whichever is earlier.

Note: It can take 21 working days for the university to assess a post-census refund. There may be delays during peak times of the academic year. Incomplete applications will not be assessed.

How to apply for a refund

Applications will not be assessed without appropriate supporting documents. Please refer to the Supporting Documents page for what is accepted.

All documents to support your refund application must be originals or certified copies and non-English documents must have a certified translation.

I have submitted my refund application, what happens next?

Applications are subject to assessment and approval, and there is no guarantee that a refund will be provided. You must remain enrolled, continue attending classes and pay applicable fees until a decision is made.

If your refund application is approved, you will be withdrawn from relevant units and your tuition fees will be automatically held in credit in your account and will be applied to the enrolment in your next teaching period. Please consult with an International Student Adviser to discuss if you need these funds earlier, e.g. in an emergency situation.