Victorian Community Care and Education Training Service (VCCETS)

Social and emotional care support: Provide loss and grief support

Duration One hour (webinar) or half day (face-to-face)
Delivery mode Face-to-face workshop or webinar
Maximum participants 20
Pre-requisites None
Assessment None


Course description

Learn how to recognise and respond to the needs of people who are experiencing loss and grief.

Learning objectives

  • Define and outline the features and expressions of loss, grief and bereavement
  • Identify and discuss the potential impacts of loss and grief at the individual, family and community level
  • Summarise strategies and communication techniques that can be used by community care workers to provide loss and grief support

Target audience

This course is open to staff and volunteers of CHSP and/or HACC PYP providers in Victoria.

It's suitable for community care workers, direct care workers, and social support workers.

This course is suitable for all staff and volunteers wanting to building and/or refresh their understanding about and approach to loss and grief.

What to bring

Please bring along a notebook and pen to take your own notes. In addition, we’ll supply you with a workbook.


Receive a Victorian Community Care Education and Training Service (VCCETS) Certificate of Attendance upon completion of this course.

The certificate complements any existing qualifications you have working in the Commonwealth Home Support Programme (CHSP) and the Victorian Home and Community Care Program for Younger People (HACC PYP).

Statement of attainment

If you wish to be issued with a unit of competency statement of attainment, you will need to undertake further assessment. This assessment will cover both knowledge and skill components. You may be required to provide additional information about how you are applying your workshop training in the workplace.

For further details, please email

Book this course

Select your preferred location and date to make a booking:

Monday 20 May 2019 1.30pm - 5pm Loddon-Mallee Bendigo Register now
Wednesday 5 June 2019 9.30am - 1pm Barwon-South Western Geelong Register now
Wednesday 12 June 2019 9am – 12.30pm Grampians Ararat Register now

How to cancel

If you've booked and now you can't attend, you can email Please give us at least one week's notice, so we can offer your place to someone else.