Swinburne Student Charter
This Charter describes what students can reasonably expect from Swinburne in order to enjoy a quality learning experience. It also defines the University's expectations of students, because students contribute to their own learning experience and to that of their fellow students. The statements in this Charter complement, but do not substitute for, the University's regulations, policies and procedures. Rather the Charter provides a summary of expectations that assists students in their understanding of how to maximise their learning experience.
If you have any comments about the expectations defined in the student charter, then please use the student feedback form.
Swinburne will endeavour to provide you, as a student, with:
- Program content and resources that are up-to-date in terms of the latest research, technologies, industry developments, skill requirements and global perspectives in the area in which you are studying.
- Access to the information you need to prepare for your studies and to undertake them successfully.
- Relevant learning activities that enable you to develop career skills such as teamwork, critical thinking, problem-solving and communication.
- Staff who are well prepared and use appropriate methods and technologies to maximise your opportunities for learning and scholarship.
- Staff who treat you with respect and courtesy, are interested in your progress, respond to your communications in a timely manner and are accessible at designated times outside formal learning activities.
- Fair and rigorous assessment that is conducted consistently against clear criteria.
- Constructive and timely feedback on your progress, to allow you to improve your academic performance and career skills.
- Access to quality facilities that meet safety standards, including learning and study spaces; equipment that supports your learning and career aspirations; effective information and communications resources; and places and forums for social interaction with peers.
- Opportunities to provide feedback on your experience at Swinburne. All issues that you raise will be given serious consideration, and addressed in a fair and efficient manner.
- Access to appropriate support if you experience personal, academic or disability related difficulties.
- An environment in which you are treated equitably, free from discrimination, harassment and intimidation, and one where diversity is respected and valued.
Swinburne expects that you, as a student, will endeavour to:
- Attend formal learning activities punctually, and participate actively and positively in your own learning.
- Make a commitment to engage with your studies, including all self-directed learning tasks, and meet your assessment requirements and administrative deadlines.
- Monitor your own progress and use feedback from staff to improve your learning.
- Be accountable for your own learning, raising any questions or concerns about any aspect of your study in a respectful manner and within a reasonable timeframe.
- Work responsibly and collaboratively to achieve study outcomes that require group activity, and avoid behaviour that interferes with the study experience of others.
- Ensure that the work you submit is your own, complies with the rules and policies relating to assessment and academic integrity.
- Provide fair, honest and respectful feedback on the quality of the learning experience you receive in order to help staff improve the educational experience at Swinburne.
- Treat other students and staff with respect and courtesy in a safe manner, and refrain from harassing them or discriminating against them.
- Respect University property and facilities, including library, computing and laboratory resources, and recognise the right of others to use these facilities and services.
- Demonstrate professional behaviour while undertaking industry placements, projects or fieldwork, and respect the privacy of the client and any commercial information made available to you.