Centre for Social Impact Swinburne

Cross sector collaboration

Network qualities and workforce implications of cross sector collaboration

This project examines a developing partnership between a not-for-profit and utility company. New service design is needed in a sector driven by social reforms and the growing complexity of social needs.

The initiative looks at ways to provide holistic levels of care and improve the referral pathways for people who require social support services. Research examines how information flow between organisations can improve so clients can more easily be referred to other programs and organisations.

This study examines the development of the partnership and workforce capability implications. Future research will examine the impacts for clients.