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Disability support

If you need help accessing our collections or facilities please contact the staff at your campus library:

Campus Librarian
Hawthorn Sue Foster +61 3 9214 5197
Susan Roberts +61 3 9214 8975
Wantirna and Croydon Therese Kitching +61 3 9210 1295

We can help you with:

  • Retrieving items from shelves
  • Extended loan periods or computer access time
  • Photocopying
  • Building and lift access
  • Searching the library
  • Room booking
  • Adaptive equipment, including audioloops and inductive headphones

Adaptive equipment is available at most of the campus libraries. Go to your Library Service Desk or call 9214 8330 to make a booking.

For all other assistance if you are a student living with disability or significant carer responsibilities, please contact AccessAbility Services

Library policy on disability support


Disability Support

Date of issue:

June 2012

Authorised by:

The Director, Information Resources

Managerial responsibility:

Director, Information Resources, Information Service Managers, Access Librarian, Disability Interest Group (IR) Other Responsibilities: Liaison Librarians, Reference Librarians, Lending Services Staff

Policy Purpose:

The Library will:

  • Educate Library staff on Swinburne's legal obligations under the Disability Discrimination Act 1992 (Cth.)
  • Educate Library staff on the differing needs of people living with disability
  • Encourage input regarding Library services and resources from people living with disability
  • Ensure cross campus co-ordination of services for people living with disability and liaison between the designated co-ordinators at each campus Library
  • Maximise accessibility to information resources including, where appropriate, the use of alternative formats, adaptive equipment, flexible borrowing arrangements and personal assistance
  • Ensure that information on Library services and facilities is widely disseminated in a range of suitable formats
  • Ensure that designated co-ordinators update their knowledge and expertise, through ongoing review of current best practice and liaison with relevant colleagues and agencies

Policy Scope:

Policy and procedure applies to all services, facilities and resources provided by Swinburne Library through the campus libraries and online via the library website.

Related Materials:

Information Resources Group operates under the umbrella of Commonwealth and State legislation and University policies related to disability. These include related material;