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Social Connection Community of Practice: Community Connectors Explained

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Date: Tuesday 4 August 2020
Venue: Webinar

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The Social Innovation Research Institute at Swinburne and the Centre for Social Impact invite you to a Social Connection Community of Practice webinar.

Tried lots of ways to create inclusive, connected communities? Feel a little frustrated this remains so challenging? Perhaps Community Connectors can help! 

Community connectors are members of the community who enable the flow of information, resources and relationships across cultural, social and organisational boundaries. 

Speakers will discuss how to find connectors, what they do – online and offline, and consider how a community can harness paid or unpaid connectors.



Carolyn Wallace
General Manager
Merri Health

Carolyn is an avid community connector in her professional and personal life, working extensively to promote inclusion among communities in rural and city settings in Victoria and Ireland. She is an experienced manager and leader in health, community services and local development. Her recently competed PhD culminated in the development of the Community Connector Framework, illustrating how health and social care professionals can tap into to the boundary spanning work of Community Connectors and improve access to services. Carolyn is currently the General Manager Family and Community at Merri Health.


Travis Mason
State Lead – COVID Community Connection Program
Australian Red Cross

Travis is an experience general manager with a focus on advancing the use of information technology in the social welfare space. A current research student at Swinburne studying the use of conversational artificial intelligence in mental health care, he has over 30 years’ experience in IT with much of that working as an executive in multi-national organisations. Travis is currently the Victorian State Lead for the Red Cross’ response to the COVID pandemic.