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Student Information Centre

Feedback

This form allow SIC customers to give us their feedback - compliments, comments or complaints.

Fields marked with an * are mandatory.

SIC Feedback Form

The Swinburne Student Information Centres are commited to the provision of a good quality customer experience and welcomes feedback from visitors.
If our service exceeds your expectations, you believe it could be improved or you would like to make a general comment, please let us know.

Contact You?

Would you like us to contact you in relation to your feedback?*
1. No
2. Yes
If yes, please provide your full name, telephone number and e-mail address.

Your Contact Details

Title
First Name*
Last Name
Telephone Number
Email
Are you a:
1. Student
2. Staff member
3. Other. Please specify below
Campus location of Student Information Centre (SIC)*
1. Croydon
2. Hawthorn
3. Healesville
4. Lilydale
5. Prahran
6. Wantirna

Type of Feedback

I would like to make a:
Your comment*

Client Services Recognition Program

This award recognises Client Services staff members that have provided outstanding or noteworthy service to customers.
If you have received exceptional service from one of our staff members and would like to nominate them for this program, please fill in the details below.
I would like to nominate the following Client Services staff member for recognition:
Further comments (if different from your comment above)

How would you rate the following?

Helpfulness of SIC Staff
1. Very Good
2. Good
3. Average
4. Poor
5. Very Poor
SIC staff understanding your needs
1. Very Good
2. Good
3. Average
4. Poor
5. Very Poor
Reliability of information you received
1. Very Good
2. Good
3. Average
4. Poor
5. Very Poor
Cleanliness and tidiness of SIC
1. Very Good
2. Good
3. Average
4. Poor
5. Very Poor
Courtesy of SIC staff
1. Very Good
2. Good
3. Average
4. Poor
5. Very Poor