How does Allocate+ work?
Allocate+
is an Internet based class allocation system for Swinburne Higher Education
students that allows them to indicate their preferred attendance time
slots for the units of study in which they are enrolled.
Where do I find step by step instructions on how to
use Allocate+?
Click here for the Allocate+
Step by Step Instructions.
There is also online help within Allocate+
when you login.
Why does my password not work?
Your password may not work as you have not been issued with a SIMS password. To learn about SIMS, Click here. Alternatively, if you have any letters in your
Student ID, they should be entered in upper case. I.e. 034635X.
If you are prompted with an error message "No Such
User", it may mean that your enrolment records are still being
processed. Try again the next day and if you are still having trouble,
contact your Faculty as there may be a problem
with your enrolment.
I have entered my password but the screen is blank
If there is a message at the bottom of the screen saying
"Document Done" in the status bar, then check the version
of your Browser.
Allocate+ requires Netscape Navigator (Version 3 or
higher) or MS Internet Explorer (Version 3 or higher). Both these browsers
support frames. If you cannot update your browser or have access to
another PC, check the times for the computer labs at the University.
What do the references "HAW", "PRH"
and "LIL" mean?
These are campus reference codes that identify where
a unit of study is being taught. I.e. HAW = Hawthorn, PRH = Prahran and LIL=
Lilydale.
How do I change the units of study in my enrolment?
Enrolment records cannot be altered in Allocate+.
You should contact your Faculty, who will
be able to alter the units of study in your enrolment records. Please allow approximately
24 business hours for the databases to be updated prior to attempting to access
Allocate+. If the changes are still not appearing after this
waiting period, please contact your Faculty
again.
I have enrolled in a unit of study, but it doesn't appear
in Allocate+ - Why?
Allocate+ relies on information from various other databases,
which is uploaded in an overnight process.
Please try again the next day. If the unit of study is still
not appearing in Allocate+, please contact your Faculty
as there may be a problem with your enrolment.
I see my enrolled units of study in Allocate+, but there
are no activities showing - Why?
Some Activity groups do not have any activities associated
with them. In this instance the Activity group may have special allocation
requirements or not have any timetabled activities. In either case please
contact your Faculty for advice.
What Activity Groups must I insert a preference for?
You must enter a preference for all Activity Groups
within your enrolled units of study e.g. LE1, CL1, TU1, LA1, etc.
Why can't I change my class allocation?
Please note that some allocations cannot be changed
as these activities must be delivered to a certain group of students
in a certain manner. If you require assistance or advice with any of
these units of study, please contact your Faculty
How often do I need to check my preferences?
It is recommended that students check their preferences
at least once a week while Allocate+ is in Preference
Entry mode as some teaching activities will be changed or may even be
cancelled during this period.
Students are not notified of any changes
to teaching activities during Preference Entry mode.
I chose my preferences for a unit of study and now they
are no longer there - why?
The activity time slot that you chose no longer exists,
which means that you will have to choose another one. If you cannot
find a time that does not clash with your other preferences, please
contact your Faculty.
Why do I see activity coding on the units of study timetables
and not in Allocate+?
Allocate+ uses time slots instead of codes, if you want
to know what activity code you are in, then you will have to cross-reference
the time and location in Allocate+ to the unit of study timetables.
When does my class timetable become final?
Allocate+ will be taken off line prior to the start
of the teaching period at which time the allocation within will be final. You should
have, if you wish to do so, printed out your class timetable prior to
this date.
Why do I see My Allocation while I am entering
my preferences?
Whilst you are in Preference Entry mode the system interprets
and displays the earliest time that you have selected. Any times that
are displayed in the My Allocation screen while a unit of study
is in preference entry mode must be ignored until the unit of study has been
turned to allocation adjustment mode.
I am having trouble updating or deleting my email address,
what am I doing wrong?
If you have entered your email address you must click
on the Add Me link to save these details. If you have had a previous
email address and have tried to delete it to leave the field blank you
will find that you cannot exit the screen. To allow exiting the screen
in this situation replace the field with your email address or enter
nil@ then click on the Add Me link and this will allow you to
proceed.
I am enrolled in a unit of study but it does not immediately
show up on the screen?
Some units of study are taught in combination with another
unit of study. These are known as combined modules. If you see your enrolled
unit of study code underneath another unit of study code with the
title Also Known As this indicates that this unit of study belongs
to a combined module. Please enter your preferences for the displayed
unit of study as normal.
Why do I see a message "no activities for this
unit of study "?
This unit of study is delivered in a different way to the
normal timetabled units of study. Please contact your Faculty
for the classes associated with this unit of study.
What are multipart activities?
If you see the heading "multipart activities"
on your screen and input boxes with times and days this means that this
delivery structure has been pre determined by your Faculty.
When you select multipart activities you will actually be selecting
a group of classes that you must attend. The classes within these groups
cannot be mixed.
Why has my allocation been unsuccessful?
An allocation may not have been successful due to a
time clash with another class that you have already been allocated to,
the maximum class size has already been reached, there may not be enough
classes on offer or the class may have been cancelled. Please contact
your Faculty if you encounter this problem
and you are unavailable for any other times that are being offered.
Who do I contact if I can't find my answer in FAQ or
Online Help?
For all academic inquiries please contact your Faculty,
or for a system inquiry please click here
and fill out the relevant details.
