Support and Advice

Details of external organisations that can provide advice and assistance if you feel dissatisfied with the outcome of an internal process or want to seek advice externally.

• Victorian Equal Opportunity & Human Rights Commission
• Australian Human Rights Commission
• WorkSafe Victoria
• Fair Work Ombudsman
• Ombudsman Victoria

Victoria Equal Opportunity & Human Rights Commission

The Victorian Equal Opportunity & Human Rights Commission has responsibilities under the Equal Opportunity Act 1995, the Racial and Religious Tolerance Act 2001 and The Charter of Human Rights and Responsibilities.

The Commission helps people resolve complaints of discrimination, sexual harassment and religious vilification by offering a confidential, free and impartial complaint resolution service with the aim of achieving a mutual agreement. The Commission also provides education, training and consultancy services.

Address
Level 3, 204 Lygon Street
Carlton VIC 3053

Australian Human Rights Commission

The Australian Human Rights Commission is an independent statutory organisation that works to protect and promote the human rights of all people in Australia. It is responsible for administering federal discrimination and human rights legislation. The Australian Human Rights Commission provides education and awareness, handles discrimination complaints and breaches of human rights legislation, advocacy and research.

Address
GPO Box 5218
SYDNEY NSW 2001

WorkSafe Victoria

Workers experiencing bullying at work can contact the WorkSafe Victoria Advisory Service which can provide information on:

• Bullying and how to prevent bullying
• How to raise the issue of bullying in the workplace
• How to initiate a workplace intervention by a WorkSafe or WorkCover inspector (where appropriate)

Address
222 Exhibition Street
MELBOURNE VIC 3000

Fair Work Ombudsman

The Fair Work Ombudsman helps employees, employers, contractors and the community to understand and comply with the new system. It provides information and advice, investigates workplace complaints and enforces Commonwealth workplace laws.

Address
Fair Work Ombudsman
GPO Box 9887
In your capital city

Translations
Translating and Interpreting Service (TIS): 13 14 50

Hearing or speech impairment

• TTY (teletypewriter): phone 1800 555 677 and ask for 13 13 94.
• Speak and Listen (speech-to-speech relay): phone 1800 555 727 and ask for 13 13 94.
• Internet relay: connect to the National Relay Service and ask for 13 13 94.

Ombudsman Victoria

The Ombudsman of Victoria is an independent office of the Victorian Parliament who investigates complaints about state government departments, most statutory authorities and local government.

The Ombudsman has powers and responsibilities under the Whistleblowers Protection Act 2001 and can investigate disclosures of corrupt or improper conduct by public officers or public bodies.

The Ombudsman also investigates complaints about administrative actions and decisions taken by government authorities and about the conduct or behaviour of their staff.

The Ombudsman is independent and impartial and provides a free service. Whistleblower disclosures and complaints can be made to the Ombudsman by any member of the public. For further information on Whistleblower Protection: http://www.swinburne.edu.au/corporate/hr/whistleblower/index.htm

Address
Level 9, 459 Collins Street (North Tower)
MELBOURNE VIC 3000