Maintenance Requests

The Operations & Services Department is supported by the Remote Requester System, which can be accessed across all campuses. The Remote Requester System provides a rapid response service for requests and queries for all operational support such as furniture relocations, equipment breakdown, cleaning services etc.

The Operations & Services Department is responsible for all repairs and maintenance across the University. The Department ensures that all work is carried out by either internal qualified trades persons or external contractors, who are compliant with Australian regulatory and legislative requirements. All work is checked to ensure compliance and is signed off by an in-house Facilities and Services Operations staff member as appropriate.

Compliance sign off will be completed by either the Associate Director of Facilities and Services Operations, Senior Maintenance Officers, Maintenance Officers, an appropriate in-house trades person and/or other leading hands.

Any concerns regarding the safety of work completed should be made known to Facilities & Services Operations & Services Department, by contacting us on 9214 8999.

To access the Remote Requester System, please contact:
Judy Grabham
Phone: 9726 1744
Email: jgrabham@swin.edu.au