Maintenance Requests

The Operations & Services Department is responsible for all repairs and maintenance across the University. It provides operational support for services such as:

• Building maintenance
• Cleaning services  
• Furniture relocation

WSMplannet

All maintenance requests are to be logged via WSMplannet. If you do not have access to WSMplannet, please contact your Administration staff to log a request on your behalf. Select your campus to find a list of users who can log a request for you.  Hawthorn    Prahran    Croydon    Wantirna    Lilydale

To arrange access to the WSMplannet System, please click this link http://www.swinburne.edu.au/corporate/facserv/WSMplannet.html

For urgent matters phone through to:
Hawthorn x8999
Prahran x6748
Eastern x1684.

The Operations & Services Department ensures that all work is carried out by either internal qualified trade’s persons or external contractors, who are compliant with Australian regulatory and legislative requirements. All work is checked to ensure compliance and is signed off by an in-house Facilities and Services Operations staff member as appropriate.

Compliance sign off will be completed by either the Associate Director of Facilities and Services Operations, Senior Maintenance Officers, Maintenance Officers, an appropriate in-house trades person and/or other leading hands.
 
Any concerns regarding the safety of work completed should be made known to Facilities & Services Operations & Services Department, by contacting us on 9214 8999.