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SAFETY INFORMATION - What to do if Dangerous or threatening person
- Confrontation with an armed person
- Confrontation with an unarmed person
- Armed Hold-Up
- Assault / Physical Injury (or the threat of physical injury or assault)
- Threatening the life of others or oneself
- Hostage / Kidnap scenarios
Due to the inherent nature this type emergencies, ie dealing with people, it is always difficult to expect or plan for certain outcomes. It is the volatility of human nature and emotion that ultimately dictates the way in which this type of emergency will play out.
It is imperative to remember that the welfare and safety of all could be seriously breached during such an incident. Do not act in such a manner that may exacerbate the threat or cause it become a catalyst for life threatening outcomes. Be responsible and understanding whilst never compromising the safety to yourself and the others around you.
Any staff or students witnessing this type of situation should always alert SECURITY ON 9214 3333 IMMEDIATELY .
Emergency Action
In the event of being confronted by an aggressive or potentially violent person:
- Try to remain calm.
- Alert supervisor.
- Be firm but polite with the person and let them know that their behaviour is not acceptable.
- If the behaviour of the person is such that outside intervention is required, contact or arrange to have contacted SECURITY ON 9214 3333 IMMEDIATELY .
- You should not feel obliged to rectify the situation on your own. The Security staff are trained to handle these situations.
- Abusive phone calls: hang up the phone and notify security and your supervisor.
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