Faculty of Business and Law

Customer Experience and Insight (CXI) Research Group

Courses and events

Discover the range of courses, study tours, events and seminars run by the Customer Experience and Insight (CXI) Research Group.

Executive education courses and study tours

Our executive education courses are delivered in collaboration with the Faculty of Business and Law's Australian Graduate School of Entrepreneurship (AGSE)

AGSE courses are led by highly-regarded researchers and educators who are both thought leaders and pragmatic practitioners. With a focus on real-world business challenges, the suite of programs develop participants through instruction, collaboration, and peer interaction.

Upcoming courses

Events and seminars

Discover the range of events run by CXI Research Group. Join our mailing list if you'd like to be invited to one of our upcoming events:

Strategic Transformation
in Retail
4 -5 April 2020 Massey University Business School, 
New Zealand
CXI Futures Forum  17 April 2020 TD Building, Lecture Theatre TD121 Swinburne University,
Hawthorn VIC
CXI Briefing 5 May 2020 Swinburne University,
L4 Design Factory Melbourne, Old Fire Station,
Innovation Precinct, Hawthorn
Strategic Planning and
Management in Retailing SPMR
31 May - 5 June 2020 RACV Resort Cape Schanck,
CXI X² – Workshop 2020 18 September 2020 AGSE Building Room AGSE110 Swinburne University Hawthorn VIC
Brand Driven Business Transformation 2021 TBC Marvel Stadium, Docklands, Melbourne VIC
CXI Briefing Industry Event 15 December 2020 Swinburne University,
L4 Design Factory Melbourne,
Innovation Precinct, Hawthorn



Sorry, there are no upcoming events for this area at the moment, please check back again soon. You can check out other events happening at Swinburne: