Pillar five: Communication and administration

Communication and administration is one of the Swinburne AccessAbility Action Plan's (AAP) six key pillars for action. 

 

We value diversity and will ensure that our policies, systems and processes are inclusive of people living with a disability, and carers. Our communications and administrative practices will at all times consider the needs of our students, staff and visitors living with disability, and carers.

Goal

Ensure university-wide inclusive and effective communications and administrative process.

Actions and responsibility

5.1 Ensure that information about the range of courses available is published in formats accessible to students living with disability.

Responsibility: Head of Corporate and Government Affairs with Director, Information Resources, Associate Director, Web Services and Vice-President, International and Students with Director, Marketing and Future Students

5.2 Review processes for Applications for Special Consideration, Remission of Debt, Extensions, and others that require medical documentation - to ensure that they are characterised by streamlined communications and support.

Responsibility: Registrar

5.3 Undertake an interim audit of one section of the Swinburne website against Web Content Accessibility Guidelines (WCAG) Level AA, and thereafter undertake an Accessibility Audit of the whole Swinburne website to assess its compliance with these guidelines.

Responsibility: Director, Information Resources with Associate Director, Web Services and Registrar

5.4 Identify and meet training needs for Swinburne web editors and other relevant staff to ensure web accessibility for people living with disability.

Responsibility: Director, Information Resources with Associate Director, Web Services

5.5 Establish comprehensive web/intranet content that contains all relevant information for people living with disability and carers working and/or studying with Swinburne.

Responsibility: Manager, Student Equity and AccessAbility Services with Director, People and Culture, Director, Information Resources and Associate Director, Web Services

5.6 Incorporate an Access and Inclusion Checklist into the Swinburne Guide to Organising Events and OH&S Risk Assessment templates for all Swinburne events, on- and off-campus, with events and marketing staff educated in regard to the needs of people living with disability, and carers.

Responsibility: Vice-President International and Students with Director, International and Future Students Operations and Director, Marketing and Future Students, and Vice-President, Engagement, Director, Facilities and Services, and Head of Corporate and Government Affairs

5.7 Ensure that people living with disability, and carers, have a regular presence in media, marketing and communications, including websites and future student materials.

Responsibility: Vice-President International and Students and Director, Marketing and Future Students, with Vice-President, Engagement, Director, Information Resources, Associate Director, Web Services, and Head of Corporate and Government Affairs

5.8 Review and modify Swinburne’s admission and enrolment processes to ensure that they are accessible, welcoming and encouraging of people living with disability, and carers.

Responsibility: Vice-President, International and Students with Director, International and Future Students Operations and Registrar